RUN!!! - Field Service Technician DISH Employee Review

1.0
Nov 27, 2015
Recommend
CEO approval
Business Outlook

Pros

Guaranteed to have a job if you're desperate enough to need one. Outside of that, everything else is subpar at best.

Cons

Dish was rated in June, 2015 on the web among as the #8 worst company in America to work for. It has been for the past few years, just research it using your search engine. It's no wonder why. The dispatching is horrible as trucks are always criss-crossing going to assigned jobs. You can spend up to 1 hour and 30 minutes driving from one job to the next. You are hired as an installer but are mandated to sell overpriced smart home products to meet an office set quota. If you don't meet the quota you won't be promoted or they'll dig for a reason to fire you. If the customer does not have the internet when you are doing an install, your metrics will go down keeping you from being able to be promoted (even though it's not your fault they don't have internet). The field service management is dishonest and will throw an employee under the bus to save their own skin. They do not properly communicate with upper management about technician issues until it's too late. When this happens, you the technician will be the expendable one. You are mandated to work a lot of overtime in the summer, so say goodbye to your family life during peak season ( approx. 6 months long). If you work Sundays, be prepared to have a major migraine at least once a week as Sundays are always under staffed with technicians and overbooked with installs to complete. The benefits are lousy as you can be required to pay a couple thousand dollars for a deductible before the insurance evens begins to pay their portion. You are mandated to reinstall work (if not up to code) that was finished by sub contractors which will damage your points per hour metric (keeping you from bein promoted) and will have you arriving home as late as 9pm. Don't hope for the office manager to get rid of them. Quantity of installs, whether they are done up to code or not, are more important than the quality of work. You will clean up subcontractors messes as long as you're employed as a tech. Everyday is a push for sales by management. EVERDAY. If you want to be a salesman, this is the job for you. If you want be recognized as a good technician, not have to sale and make $5 to $10 more an hour, go to a utility company. This company is definitely not worth all of the headaches that you will get. Pay very close attention to this next statement. No matter what the reason is that you separated from the company, This company will lie about the reason and will fight your unemployment! Remember, #8 worst company -2015. Do your homework, unlike I did when I applied.

Explore other reviews about DISH

5.0
Nov 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Good salary and team atmosphere

Cons

A lot of travel to accounts

avatar
DISH Response
7mo
It's wonderful to hear that you've experienced the positive aspects of our company, particularly noting the competitive salary and the strong team atmosphere we strive to foster. We truly appreciate you sharing your perspective. We also recognize your feedback regarding the significant travel requirements to accounts. We understand that extensive travel can impact work-life balance, and we are continuously looking at ways to optimize our account management strategies and leverage technology to potentially mitigate the need for constant travel where possible. Your comments are invaluable as we work to improve the employee experience. We are dedicated to ensuring a positive and productive environment for everyone on our team.
3.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Good middle management and compensation. Lots of opportunities to learn from plenty of smart people.

Cons

Disclaimer -This is all water cooler hearsay and opinion. During the two years I was there the bill came due on being penny wise and dollar dumb over the years. A great example is Sling. Dish beat basically everyone to market but Netflix with streaming and was the first platform to offer live TV via stream (which YouTube TV still uses as a selling point). What happened? Dish paid the original engineers to build it and then balked at paying them to document and maintain it. Same deal with the cyber security team. After years of expecting security engineers to do exceptional work shorthanded for middling compensation eventually they had none. It was all put on the security manager, who had a heart attack after repeatedly requesting support. He understandably did not return. Not much later one of the core systems was ransomed, and the company fell out of the fortune 500. Despite being in the middle of dealing with the consequences of those decisions leadership was doing it all again with the mobile network build out.

1
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DISH Response
1mo
Hearing that you found value in our middle management and compensation, as well as the chance to learn from the talented individuals on our teams, is encouraging. We appreciate you recognizing those aspects of your time with us. On the other hand, the historical context and concerns you shared regarding executive decision-making, infrastructure maintenance, and resource allocation are deeply concerning. Maintaining a stable, secure, and well-supported environment for our workforce is of the utmost importance, and we take feedback regarding employee well-being and operational decisions seriously. We are continually working to strengthen our operations and better support our teams across all business units. Because this review references a sensitive medical situation alongside organizational challenges, we would welcome the opportunity to hear more about your perspective. Please consider reaching out to our team directly at peopleoperations@dish.com so we can learn more.
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