Great job with few down sides - Field Service Technician DISH Employee Review

4.0
Dec 2, 2024
Recommend
CEO approval
Business Outlook

Pros

So there are many pros working for Dish Network. You can make a decent salary if you stick with the job and hit your metrics. As of right now there are 4 tech levels. Each tech level is a increase of 10% in salary. Every year you get a yearly evaluation which you can make up to 3% more. Each pay period You have the ability to make up $350 extra for maxing out your metrics. Most of the year overtime is very easy to come by especially in the summer. 4 day work weeks. Selling products on jobs translate into points which you can redeem practically anything from flights, hotels, home appliances, TVs, clothes, jewelry you name it. (It's like Amazon). Also you get discount on services and products that the company has. There are many offices across the US which you can transfer to. There are opportunities to work out of market for 6 days a week. It usually ranges for at least 3 weeks to a month or so at a time in areas that need help. Working out of market. You get put up in a hotel and get per diem while being there.

Cons

I will say if you're not comfortable with working in acclimate weather this job will probably not be for you. There are days where you have to work in the blazing heat, pouring rain and freezing cold. Some work days can be very long and leave you exhausted. There are definitely going to be houses that are messy, disgusting and very unpleasant houses that you'll have to service. Most customers are nice but there will be some that are very rude. The number one thing that everyone will agree on that works or has worked for DISH will complain about is sales. They push push push sales. 24/7 every single day. You can be doing excellent in everything else but if you can't sell any products it really doesn't even matter. Sales are King and if You're uncomfortable with selling product to customers I wouldn't even apply because you will hate it.

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DISH Response
1y
Thank you for sharing your detailed feedback. We're glad to hear about the many pros you've experienced, such as salary opportunities, benefits like tech levels and rewards, and the ability to transfer or work out of market. Your insights about areas for improvement, such as working conditions and the focus on sales, are equally important to us. We value your dedication and will continue working to enhance the experience for all employees. Thank you for your contributions to DISH!

Explore other reviews about DISH

5.0
Feb 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great and flexible work supported my growth through college

Cons

Honestly that the product we were selling wasn't the best value

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DISH Response
4mo
It is wonderful to hear that the flexibility of your role provided the support you needed to successfully navigate your growth through college. We take great pride in being a workplace that accommodates the educational pursuits of our team members, as we know how vital that balance is for long-term career development. While it is rewarding to hear about your personal success, we also appreciate your candid perspective regarding our product value and market positioning. We are constantly evaluating our competitive edge and exploring new ways to better serve both our core customers and emerging markets. Feedback like yours is essential as we strive to evolve and refine our approach to the business.
3.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Good middle management and compensation. Lots of opportunities to learn from plenty of smart people.

Cons

Disclaimer -This is all water cooler hearsay and opinion. During the two years I was there the bill came due on being penny wise and dollar dumb over the years. A great example is Sling. Dish beat basically everyone to market but Netflix with streaming and was the first platform to offer live TV via stream (which YouTube TV still uses as a selling point). What happened? Dish paid the original engineers to build it and then balked at paying them to document and maintain it. Same deal with the cyber security team. After years of expecting security engineers to do exceptional work shorthanded for middling compensation eventually they had none. It was all put on the security manager, who had a heart attack after repeatedly requesting support. He understandably did not return. Not much later one of the core systems was ransomed, and the company fell out of the fortune 500. Despite being in the middle of dealing with the consequences of those decisions leadership was doing it all again with the mobile network build out.

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DISH Response
1mo
Hearing that you found value in our middle management and compensation, as well as the chance to learn from the talented individuals on our teams, is encouraging. We appreciate you recognizing those aspects of your time with us. On the other hand, the historical context and concerns you shared regarding executive decision-making, infrastructure maintenance, and resource allocation are deeply concerning. Maintaining a stable, secure, and well-supported environment for our workforce is of the utmost importance, and we take feedback regarding employee well-being and operational decisions seriously. We are continually working to strengthen our operations and better support our teams across all business units. Because this review references a sensitive medical situation alongside organizational challenges, we would welcome the opportunity to hear more about your perspective. Please consider reaching out to our team directly at peopleoperations@dish.com so we can learn more.
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