Benefits were decent but managers micromanage - Collections Specialist DLL Employee Review

4.0
Dec 27, 2025
Recommend
CEO approval
Business Outlook

Pros

-Decent pay &benefits -Internal career advancement common -Some hybrid work schedules allowed

Cons

-Managers micromanage -KPI targets were the same for all levels of experience creating disadvantages -High turnover with Collections team members, so new training was always occurring and errors were frequent

Explore other reviews about DLL

5.0
Apr 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company, member centric, tough business - lots of options internally - have to be connected

Cons

Constant change, tough for someone who wants no change for dedcades

2.0
Jun 13, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent pay and a hybrid schedule.

Cons

Toxic management and compliance culture.

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