Stay Away, Unless You Have Absolutely No Other Option - Technical Support Representative Dexcom Employee Review

2.0
Aug 19, 2016
Recommend
CEO approval
Business Outlook

Pros

Pay is better than average. Other departments seem fairly competent and more open and seem to actually care about the company and their job.

Cons

Management is absolutely terrible. Even on their internal newsletter they know that inter-departmental communication needs severe improvement across the whole company. Don't bother asking your supervisor or manager things. They LOVE to ignore multiple emails and if they ever choose to reply to you, once in a blue moon, you'll usually get a typical "non-answer" to your question or concern. The new people are probably all happy go-lucky and will post 5 star reviews only because they haven't been here long enough to fully realize the management issues...I was the same way, until I had questions, concerns or problems. Ask some of the coworkers that have been here since the beginning, for several years, and you'll know the truth, that this is a typical mamangement problem; there is only one out of a dozen or so supervisors that actually cares enough to follow up with you and address your concerns. If you don't already have an anti-depressant medication of some sort prescribed to you already, I recommend getting one before starting this job, before you go into severe depression from the general atmosphere with this department. It's what I have had to do to deal with this environment.

Explore other reviews about Dexcom

5.0
May 8, 2026
Anonymous intern
Recommend
CEO approval
Business Outlook

Pros

Great company culture and I love the direction company is going

Cons

Growing pains within company because it grew so fast

5.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to learn and work with people who understand how to grow an organization. Excellent technical leadership and delivery - every team you meet with can teach you so much. The company’s product helps so many people - doing great work for a company that does great things in society is rewarding

Cons

Sometimes it can be very busy - growth does come with challenges

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