Dexcom was a great place - Technical Support Representative Dexcom Employee Review

2.0
Apr 10, 2019
Recommend
CEO approval
Business Outlook

Pros

Really make a difference for patients Great benefits

Cons

Over time, the decline in morale, and sweeping changes by management (mandatory OT, removal of knowledge base, etc.) ultimately led to the decision to outsource the majority of technical support and customer service overseas.

Explore other reviews about Dexcom

5.0
May 8, 2026
Anonymous intern
Recommend
CEO approval
Business Outlook

Pros

Great company culture and I love the direction company is going

Cons

Growing pains within company because it grew so fast

4.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Growing company fast paced with great potential impact for patients

Cons

Company seems to have grown faster than the leadership … many of the leaders grew up at Dexcom and the company is bigger

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