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      Dexcom

      Engaged Employer

      Dexcom reviews

      A very demanding company - TSR-1 Dexcom Employee Review

      2.0
      Oct 27, 2021
      Tsr-1
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay and benefits Great team and team lead I had before I resigned

      Cons

      Demanding KPIs that it looks like a traditional set up BPO instead of havinga different culture, exhausting in taking in calls waiting time is always 50-100 calls, early plotted first break and you will have a longer last break because of the queue, QAs are not aligned with the processes or changes. They always demand with the agents especially with AHT or ACW. Instead of the agents can rest for a while, they wanted 3mins of rest per calls only. Or much better if you dont take a rest. Dont work here

      Explore other reviews about Dexcom

      5.0
      May 29, 2026
      Fianance and accounting
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great place to learn and work with people who understand how to grow an organization. Excellent technical leadership and delivery - every team you meet with can teach you so much. The company’s product helps so many people - doing great work for a company that does great things in society is rewarding

      Cons

      Sometimes it can be very busy - growth does come with challenges

      4.0
      Jun 8, 2026
      Sr director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Growing company fast paced with great potential impact for patients

      Cons

      Company seems to have grown faster than the leadership … many of the leaders grew up at Dexcom and the company is bigger

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