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      Direct Line Group

      Engaged Employer

      Direct Line Group reviews

      I wouldn’t recommend - Claims Specialist Direct Line Group Employee Review

      3.0
      Oct 29, 2025
      Claims specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good work life balance, good offices

      Cons

      It’s not what you know it’s who you know. They preach that there are opportunities to grow and move up however the reality is very different.

      avatar
      Direct Line Group Response
      7mo
      Thank you for sharing your experience. We recognise that there’s always room for improvement, and we’re committed to making DL a great place to work for everyone.

      Explore other reviews about Direct Line Group

      5.0
      Feb 26, 2025
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      love working part time making my own schedule

      Cons

      not sure on hours worked

      1
      avatar
      Direct Line Group Response
      1y
      It's great to hear you enjoy working at Direct Line Group, thanks for taking the time to leave a review.
      3.0
      Sep 5, 2024
      Sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing place to develop sales career and in insurance

      Cons

      Poor management led me to quit

      2
      avatar
      Direct Line Group Response
      1y
      Thanks for taking the time to leave a review regarding your time at DLG. We appreciate your feedback, and will look into how we can further enhance and improve colleague experiences across all of Direct Line Group.
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