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      Direct Line Group

      Engaged Employer

      Direct Line Group reviews

      Ok for a call centre job - Motor Claims Handler Direct Line Group Employee Review

      3.0
      Sep 8, 2023
      Motor claims handler
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Try to set up a positive work environment with positive communication. - Different avenues which you can go down.

      Cons

      -The job is what it is to an extent- soul destroying. -Targets to meet of pushing direct lines garage to fix customers cars.

      Explore other reviews about Direct Line Group

      5.0
      Feb 26, 2025
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      love working part time making my own schedule

      Cons

      not sure on hours worked

      1
      avatar
      Direct Line Group Response
      1y
      It's great to hear you enjoy working at Direct Line Group, thanks for taking the time to leave a review.
      3.0
      Sep 5, 2024
      Sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing place to develop sales career and in insurance

      Cons

      Poor management led me to quit

      2
      avatar
      Direct Line Group Response
      1y
      Thanks for taking the time to leave a review regarding your time at DLG. We appreciate your feedback, and will look into how we can further enhance and improve colleague experiences across all of Direct Line Group.
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