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      Direct Line Group

      Engaged Employer

      Direct Line Group reviews

      poorly run. no support from management. get it done I don't care attitude - Vda Direct Line Group Employee Review

      1.0
      Jul 16, 2025
      Vda
      Recommend
      CEO approval
      Business Outlook

      Pros

      nothing at all best part was going back home

      Cons

      support from management non existent always putting you down, unrealistic work load, forced to not take hours lunch break, often forced to stay up to 30 min late, no work life balance an zero wiggle room there attitude is it is what is you are just going to have to deal with it

      avatar
      Direct Line Group Response
      10mo
      We appreciate you taking the time to share your thoughts about your experience at DL. Your feedback is important to us, and we’d like to better understand your concerns. Please get in touch with glassdoor@directlinegroup.co.uk so we can support you.

      Explore other reviews about Direct Line Group

      5.0
      Feb 26, 2025
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      love working part time making my own schedule

      Cons

      not sure on hours worked

      1
      avatar
      Direct Line Group Response
      1y
      It's great to hear you enjoy working at Direct Line Group, thanks for taking the time to leave a review.
      3.0
      Sep 5, 2024
      Sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing place to develop sales career and in insurance

      Cons

      Poor management led me to quit

      2
      avatar
      Direct Line Group Response
      1y
      Thanks for taking the time to leave a review regarding your time at DLG. We appreciate your feedback, and will look into how we can further enhance and improve colleague experiences across all of Direct Line Group.
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