Bad has gotten worse - Personal Banker Discover Employee Review

1.0
Oct 30, 2017
Recommend
CEO approval
Business Outlook

Pros

The PTO budget, and other benefits at Discover are top notch. There are some fun activities in the Center. There is never a shortage of food as a team.

Cons

The cafeteria is small, and lacks in selection. For an organization of this size, the onsite amenities are some of the most sparse that I have seen. The parking lots are always closed, and usually during the hot season. The bathrooms are also magically closed way too often. The business department that I am in (Home Equity Loans) is kind of the black eye of Discover. We are consistently spinning our wheels, and can't seem to get it right. We have replaced all the Sr Managers for the ump-teenth time, and they are painting the floor green...pretending that it is any better. I am a little newer to the department, but I have already felt the pain of all the change. I have never felt valued less than my time in DHE.

Explore other reviews about Discover

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

There are still great employees working at Discover despite looming layoffs due to Capital One acquisition.

Cons

Morale is at an all-time low, integration with Capital One has caused significant anxiety and confusion.

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Its a great place to work. A little challenging with the recent changes. Tuition reimbursment, insurance paid time off. Yearly bonus.

Cons

Its collections the call flow process.

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