Discover Reviews

Updated Jul 5, 2020

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3.8
78%
Recommend to a Friend
85%
Approve of CEO
Discover CEO Roger Hochschild
Roger Hochschild
187 Ratings
Pros
Cons
  • "As with any call center, it can be stressful to avoid burnout from repetition(in 64 reviews)

  • "no regard for work/life balance(in 50 reviews)

More Pros and Cons
  1. "Great Rotational Program"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Consumer Banking Leadership Program in Riverwoods, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Discover full-time for more than a year

    Pros

    Great experience, visibility and company culture

    Cons

    Taking the train or driving to the suburbs

  2. "Good place to start your career"

    4.0
    Current Employee - Principal Data Scientist in Chicago, IL

    I have been working at Discover full-time

    Pros

    It has really good work life balance

    Cons

    Not strong on new AI technology

  3. "Great Company to work for!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Discover full-time for more than 8 years

    Pros

    Work/Life Balance is excellent. Willing to work with your schedule. Challenging work

    Cons

    Tight deadlines with some pressure from management Open office concept

  4. "Customer Service"

    4.0
    Former Employee - Customer Service Representative 

    I worked at Discover part-time

    Pros

    Growth Opportunities, Fun culture, nice people

    Cons

    A lot of calls, long days,

  5. "Good company to work for"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook

    I worked at Discover full-time for more than a year

    Pros

    Teams are generally very supportive of their members. Great learning opportunity

    Cons

    Management can be a little old fashioned and rigid

  6. "salary"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - IT Project Manager in Riverwoods, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Discover full-time for more than 8 years

    Pros

    Great executive management, great culture

    Cons

    some lower level management to rigid

    Continue reading
  7. "Helping card members get back on track with payments"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Card Member Assistance in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Discover part-time for less than a year

    Pros

    Good benefits, Alot of opportunities to move and learn.

    Cons

    Depending on the department it is fast pace.

  8. "Fun while you make it"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Collections Representative in Phoenix, AZ

    I worked at Discover full-time for more than a year

    Pros

    Great company culture, friendly management and constant coachings to help develop skills

    Cons

    8 hours a day sitting in a computer

  9. "Great Culture"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Marketing 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Discover full-time for more than 5 years

    Pros

    Great Benefits Company truly embraces its vision and mission Leadership keeps associates informed and top of mind

    Cons

    Location - suburbs of Chicago make anyone that lives downtown have a long commute

  10. "Thoughtful Employer"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Discover full-time for more than 3 years

    Pros

    Work life balance, benefits, time off, internal mobility

    Cons

    salary, amenities at work, slow rate of growth

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