Discover Reviews | Glassdoor

Discover Reviews

Updated Jun 25, 2019

To filter reviews, or .

Found 1761 reviews

3.6
StarStarStarStarStar
Rating TrendsRating Trends
71%
Recommend to a Friend
81%
Approve of CEO
Discover CEO Roger Hochschild
Roger Hochschild
76 Ratings
Pros
Cons
  • "But that's everywhere this is really the greatest call center you can work for(in 58 reviews)

  • "no regard for work/life balance(in 45 reviews)

More Pros and Cons
  1. Featured Review

    "Great place to work"

    StarStarStarStarStar
    • Career Opportunities
    Current Employee - Anonymous Employee 
    Recommends

    I have been working at Discover full-time

    Pros

    Work life balance, awesome culture, support higher education, v.affordable gym membership

    Cons

    Even though there is an office in the city, main HQ is in the burbs where your team will usually be present

    Discover2019-06-07
  2. "Great company to be with"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Data Scientist in Riverwoods, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Discover full-time for more than a year

    Pros

    Great work culture, really supportive senior management

    Cons

    Compensations can be improved, still good but can be improved in comparison to the market.

    Advice to Management

    Employees are key to drive the results, keep investing and keep supporting them.

    Discover2019-06-10
  3. "Happy"

    StarStarStarStarStar
      Current Employee - Team Leader 

      I have been working at Discover full-time for more than 8 years

      Pros

      People and culture and diversity & inclusion

      Cons

      Politics and promotion of undeserving colleagues

      Discover2019-06-26
    • Helpful (1)

      "Great place if you have the right boss"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Discover full-time for more than 8 years

      Pros

      Great benefits and paid time off.

      Cons

      Experience from department to department can be very different.

      Discover2019-06-08
    • "Good vacation"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Project Manager 

      I worked at Discover full-time

      Pros

      Vacation, banking hours, slow paced

      Cons

      big, slow paced, in suburbs

      Discover2019-06-23
    • "People and leadership amazing.... company, do more with less"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Manager in Phoenix, AZ
      Recommends
      Neutral Outlook
      Disapproves of CEO

      I have been working at Discover full-time for more than 10 years

      Pros

      The people you work with are amazing

      Cons

      Do more with less, less resources, less tools, less support while increasing what’s in your plate and expectation.

      Advice to Management

      Invest in your people as much as you do the customer.

      Discover2019-06-21
    • "Good Environment"

      StarStarStarStarStar
      • Work/Life Balance
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Account Manager in West Valley City, UT

      I have been working at Discover full-time for less than a year

      Pros

      Relaxed atmosphere no dress code

      Cons

      Difficult customers, difficult metrics to consistently meet

      Discover2019-06-05
    • "Awesome, best company you'll ever work for"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Student Loan Advisor in Phoenix, AZ
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Discover full-time for less than a year

      Pros

      Friendly people, great training, awesome food

      Cons

      Working one on one with customers is always hard, but nothing too bad

      Discover2019-05-28
    • "Great Culture"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Marketing Manager in Chicago, IL
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Discover full-time for more than 8 years

      Pros

      Great culture, benefits and spirit

      Cons

      Conservative strategy makes it difficult to innovate

      Discover2019-05-29
    • "Great Company. Great Atmosphere."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Senior Account Manager in New Albany, OH
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Discover full-time for more than a year

      Pros

      Competitive pay. Amazing Benefits. They treat their employees like gold!

      Cons

      120 plus calls a day.

      Advice to Management

      Give more breaks between calls

      Discover2019-05-28
    Found 1761 reviews