Discover Reviews | Glassdoor

Discover Reviews

Updated October 20, 2017
1,405 reviews

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3.7
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1,405 Employee Reviews

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Pros
Cons
  • Work/life balance isn't great if you are working evenings (in 37 reviews)

  • The type of work is not for everyone if you work in the call center portion of discover (in 49 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (2)

    "Strong management team. Strong, talented employee base."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Very good comp, benefits, work / life balance. I would highly recommend to anyone interested in having a career in banking .

    Cons

    Wonderful company, management and teams. Facilities are great and there is nothing one would want while working at any of the various locations across the US.


  2. Helpful (1)

    "Team leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Leader in Phoenix, AZ
    Current Employee - Team Leader in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Discover full-time (Less than a year)

    Pros

    Very laid back. Awesome benefits.

    Cons

    Rolling out changes before testing them or considering barriers. A bit lower pay then competitors but very reasonable for their requirements and duties

  3. "Supportive management"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Military Friendly & lots of room for growth. Discover offers tuition reimbursement for those looking to go back to school.

    Cons

    I haven’t come across any cons during my tenure. Discover has many legacy programs and they are working on ways to improve for a better customer experience

    Advice to Management

    Management works hard to understand positions below them so it’s not just a waterfall affect.


  4. Helpful (1)

    "fraud credit analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Discover part-time

    Pros

    work/life balance better then most, offering work at home opportunities

    Cons

    salary less then others in same business


  5. Helpful (1)

    "Discover"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Discover full-time (More than a year)

    Pros

    Do the right thing mentality

    Cons

    Oblivious to how to prevent fraud

    Advice to Management

    Actually listen to your floor agents


  6. "Great Benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Discover full-time

    Pros

    Flexible schedule w/ ability to work from home. Start off with 25 PTO days. Promotes horizontal job mobility across company.

    Cons

    There have been no downsides so far.


  7. "Operations Leadership Program"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate in Riverwoods, IL
    Former Employee - Associate in Riverwoods, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Discover full-time (More than a year)

    Pros

    Great culture for first job out of school

    Cons

    Long commute from downtown Chicago. New office downtown sometimes available

  8. "Great!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Discover full-time (Less than a year)

    Pros

    Discover treats us employees amazing. They have great benefits, an AWESOME cafeteria, cool gear, and you can move up quickly in the business.

    Cons

    I didn’t have very much to choose from when choosing my schedule. I have a very limited schedule with school, so it was hard to find something that worked for me.


  9. Helpful (1)

    "Change is not always good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Disputes in Delaware, OH
    Former Employee - Disputes in Delaware, OH
    No opinion of CEO

    I worked at Discover full-time (More than 3 years)

    Pros

    Benefits are good Vacation time co workers are nice most customers are nice too just takes alot of patience Cafe is nice

    Cons

    Stressful, never feeling good enough , mentally draining, manager s who don't help with job, poor training , cleanliness is lacking

    Advice to Management

    telling good workers they aren't good enough so they do better , constantly making workers feel like they will get fired


  10. "Great community, pockets of being overwhelmed"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Discover full-time

    Pros

    community spirit, do the right thing

    Cons

    lots of work, some areas seem very politically driven

    Advice to Management

    ensure mid-management gets on, politics can be distracting


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