Discover Reviews | Glassdoor

Discover Reviews

Updated November 13, 2017
1,427 reviews

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3.7
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1,427 Employee Reviews

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Pros
Cons
  • Work/life balance isn't great if you are working evenings (in 38 reviews)

  • The type of work is not for everyone if you work in the call center portion of discover (in 50 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (2)

    "Strong management team. Strong, talented employee base."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Very good comp, benefits, work / life balance. I would highly recommend to anyone interested in having a career in banking .

    Cons

    Wonderful company, management and teams. Facilities are great and there is nothing one would want while working at any of the various locations across the US.


  2. Helpful (1)

    "overall employee experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Systems Analyst in New Albany, OH
    Current Employee - Senior Systems Analyst in New Albany, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Discover full-time (More than 10 years)

    Pros

    Discover gives any training you need to be successful, then they promote from within. They have expanded on their perks while other companies have done away with benefits. Discover recently added a program where we work with Franklin University and provide free college to select employees. This is in addition to our tuition reimbursement program. We recently added virtual doctors visits, so you can be diagnosed and sent a prescription on the phone or on line. We're currently expanding our work at home force, so you can work at home for Discover virtually all over the country.

    Cons

    It's not really a con, but you have to be motivated to succeed. If you want to just come in and take up space, this is not the job for you. You need to be driven and want to contribute to making the customer experience positive and beneficial.

    Advice to Management

    Keep up working to make this an award winning experience for both our customers and our employees. Your innovation in expanding benefits both internally and externally is the reason Discover really is the best! JDPower got it right!

  3. "Good compensation, lots of politics"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Manager in Riverwoods, IL
    Former Employee - Senior Manager in Riverwoods, IL

    I worked at Discover full-time (More than 5 years)

    Pros

    Fair compensation, lots of PTO, opportunity to move around to different departments and roles

    Cons

    Lot of corporate politics, micromanagement can be a problem

    Advice to Management

    Hire good people and let them lead versus just execute


  4. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Discover full-time

    Pros

    friendly staff very nice work environment

    Cons

    No cons for me really nice place to work


  5. "Awesome Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Discover full-time

    Pros

    Great culture and very customer and employee focused.

    Cons

    None that i can think of.


  6. Helpful (1)

    "Awesome Place To Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New Albany, OH
    Current Employee - Anonymous Employee in New Albany, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Discover full-time (More than a year)

    Pros

    I like my co-workers and the company has a strong management team. The company also pays extremely well for the positions offered. There is room for advancement within the department and company.

    Cons

    There are a multitude of systems which do not interact making finding internal information time consuming. The IT department and access control to gain access to systems needs to be developed further.

    Advice to Management

    Continue to develop talent from within and career development.


  7. Helpful (1)

    "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Riverwoods, IL
    Current Employee - Anonymous Employee in Riverwoods, IL
    Recommends
    Approves of CEO

    I have been working at Discover full-time (More than 3 years)

    Pros

    Working remote
    Good work/life balance
    Collaboration between coworkers

    Cons

    Struggling on number of resources per team
    Not much training (more learn on the job)

    Advice to Management

    Better standards/best practices in technology department

  8. "Act manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at Discover full-time

    Pros

    I love their culture, they are alway celebrating achievements. They allow you to have your voice listened to. They value a brand promise

    Cons

    It’s takes a long time before you can get an solid answer to your question every top manager gives you vague explanation to certain things. It’s extremely difficult to get in touch withHR and work force management


  9. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Leader in New Albany, OH
    Current Employee - Team Leader in New Albany, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Discover full-time (More than 5 years)

    Pros

    Discover really knows how to treat their employees right!

    Cons

    Team Leaders tend to be under paid compared to other companies.


  10. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    A great starting point for strategists & family oriented professionals.

    Cons

    Same as other large corporate organizations.


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