Great company just very fast-paced - Customer Service Representative Discover Employee Review

4.0
May 10, 2021
Recommend
CEO approval
Business Outlook

Pros

Plenty of room to succeed

Cons

The start is terrible nothing but fast back to back calls with little breaks

Explore other reviews about Discover

5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

It was a great work-life balance company.

Cons

After the acquisition, everything changed; the company became toxic by Capital One

4.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

- Work life balance - Benefits

Cons

Internally things are disorganized as Discover integrates into Capital One systems and processes.

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