Five years at Discover - Account Manager Discover Employee Review

4.0
Sep 29, 2014
Recommend
CEO approval
Business Outlook

Pros

All sorts of benefits, Prizes, gift cards, special events catered food, cafeteria, easily accessed location and training staff.

Cons

Need more hands on coaching rather than just computer provided. Call center is very busy and you take calls after calls

Explore other reviews about Discover

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

There are still great employees working at Discover despite looming layoffs due to Capital One acquisition.

Cons

Morale is at an all-time low, integration with Capital One has caused significant anxiety and confusion.

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Its a great place to work. A little challenging with the recent changes. Tuition reimbursment, insurance paid time off. Yearly bonus.

Cons

Its collections the call flow process.

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