I just don't know - Anonymous employee Discover Employee Review

2.0
Feb 25, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people are pretty friendly. That's about as much as I could say for a pro. To be quite honest.

Cons

This job has the potential to be a great job, but it just makes me sad how you get graded on your calls and that determines if you get a raise or move to another position. I'd hate to leave this job, but it's not worth staying.

Explore other reviews about Discover

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

There are still great employees working at Discover despite looming layoffs due to Capital One acquisition.

Cons

Morale is at an all-time low, integration with Capital One has caused significant anxiety and confusion.

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Its a great place to work. A little challenging with the recent changes. Tuition reimbursment, insurance paid time off. Yearly bonus.

Cons

Its collections the call flow process.

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