Store Manager - Store Manager Dollar Tree Employee Review

3.0
Apr 20, 2016
Recommend
CEO approval
Business Outlook

Pros

Great employees, you get to train and coach your team.

Cons

Never enough hours to get what needs to be done for the business. Even if you are beating sales and generating hours we are no longer allowed to use those hours. They are constantly adding more and more on store managers to do. Backrooms are totally out of control with no slowing down on freight coming in. District Manager doesnt care as long as he is making his SPEH bonus he never ever offers to come help any of his Stores. They do not want to hear anything management has to say, and when asked for the contact information for Zone manager they will not even give it to you.

Explore other reviews about Dollar Tree

5.0
Mar 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Leadership that cares about their Associates. Opportunities to grow skills and knowledge via trainings and cross-team ventures. Employee Relation Groups that are important to a diverse workforce.

Cons

Pay is lacking for the experience gained. Annual performance review is not indicative of the work put it. Follow up on issues is not consistent. Some employees are disciplined for small infractions while others are provided zero repercussions for blatant failure to abide by the rules.

3.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Working at Dollar Tree provided valuable hands-on leadership experience across every aspect of retail operations. I strengthened my skills in inventory management, merchandising, freight planning, staffing, customer service, compliance, and operational execution. The fast-paced environment challenged me to think quickly, prioritize effectively, and develop my team while delivering results. The relationships I built with my associates and customers were by far the most rewarding part of the job.

Cons

The workload often exceeded the labor hours provided, making it challenging to consistently meet operational expectations. Store managers were frequently expected to handle multiple responsibilities while working with lean staffing levels. Facility and equipment issues sometimes took longer than expected to resolve, and support from upper management could be inconsistent. While the job offered valuable experience, maintaining work-life balance could be difficult during peak freight and seasonal periods.

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