Customer Care Specialist - Customer Service Specialist Duke Energy Employee Review

4.0
May 17, 2016
Recommend
CEO approval
Business Outlook

Pros

The company has great benefits. It is a casual, comfortable place to work with flexible work schedules and lots of work-life balance. There isn't a benefit that you don't have with this organization. The benefits alone with spoil you.

Cons

It is a regulated utility company. Everything is structured leaving little for creativity or innovation. They are slow to move with the times.

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5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work environment, with everyone willing to help you learn.

Cons

Many departments are understaffed which leads to increased time pressure.

4.0
Jul 6, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule Opportunity to grow

Cons

Ever changing industry Some positions are lower pay than competitors

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