It was an awesome place to work - Customer Service Representative Duke Energy Employee Review

5.0
Jan 19, 2015
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule for single parents is a plus!

Cons

Listening to angry callers was difficult sometimes

Explore other reviews about Duke Energy

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work environment, with everyone willing to help you learn.

Cons

Many departments are understaffed which leads to increased time pressure.

4.0
Jul 6, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule Opportunity to grow

Cons

Ever changing industry Some positions are lower pay than competitors

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