GREAT COMPANY - Customer Service Representative EMPLOYERS Employee Review

5.0
Sep 9, 2019
Recommend
CEO approval
Business Outlook

Pros

They will do everything they can do take care of you (within reason). I love working for them. They are going through lots of changes trying to get their employees more pay and more benefits across the board. This is so much more than a call center , you will be resolving a lot of issues instead of just transferring calls.

Cons

Short breaks, strict schedules.

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EMPLOYERS Response
6y
We will keep it up! Thank you for your feedback.

Explore other reviews about EMPLOYERS

5.0
Dec 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Many opportunities to learn Majority of coworkers are willing to help Great benefits

Cons

Not every process is yet set, but the company is working on it.

2.0
Jan 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Management seems to care. Work life balance.

Cons

Doing the work of a senior adjuster but they will not give promotions even though the adjusters do the work, for a lower pay.

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