Positive culture with leadership that values employees, but promotion delays frustrate - Account Manager Edelman Employee Review

4.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Senior leadership demonstrates a consistently positive and motivating attitude. Effort is genuinely recognised, whether that's going the extra mile on a project or putting in extra hours when needed, you feel valued rather than taken for granted. There are truly talented people to learn from, and the exposure to global clients adds an great insights into the industry. The company takes work-life balance seriously and offers meaningful flexibility, even if the nature of the role occasionally calls for longer days. Overall, the culture is one of the strongest aspects of working here — collaborative, supportive, and genuinely enjoyable to be part of.

Cons

Promotion cycles have moved from every six months to annually. Several talented mid-level employees have left as a result of missed promotion windows. A real loss that feels avoidable. The shift to enforcing a three-day office requirement has caused friction, particularly for staff hired on remote contracts. Losing experienced people over a change in working arrangements, rather than performance, is a concern worth addressing. There has been a broad assumption at a senior level that AI would absorb junior responsibilities, but this has proven far more complex in practice. The result is that mid-level staff are routinely picking up junior work, which stalls their development.

Explore other reviews about Edelman

5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great clients. Great people to work with.

Cons

Office politics. Silly things that were sold to the client that just did not make sense.

2.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

I worked with some of the brightest and best people in the business. Most of them are no longer with the company. Some good clients, and nice office space.

Cons

Very limited opportunities for growth. During my time they reduced promotions to only once a year, and made many excuses for promoting as few people as possible (despite becoming the first "$1B" agency at that time). Morale was extremely low. People were forced to come into an office with nobody they actually worked with. Common to be passed from manager to manager. At one point I had 6+ managers within a 10-month span.

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