Client Support Specialist - Account Management Support Specialist Equifax Employee Review

3.0
Jan 23, 2017
Recommend
CEO approval
Business Outlook

Pros

Equifax offers room for advancement and is very flexible. If one is willing to put in the work, then one is able to advance through the company in multiple positions.

Cons

While senior leadership changes every three to four years, change can bring a different point of view to the table. While not always a bad thing, the change can clash with personal current visions of where your job can be going. At this point, a lot of budget cuts and little extra things that made your job seem worthwhile are being taken away. While I get to work from home(not due to my choice), the company has now stopped paying for internet.

Explore other reviews about Equifax

5.0
Jun 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- company is entering a growth phase and gives importance to innovation - promotes analytic talent

Cons

Takes time to understand overall organization

2.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

My direct manager. Comp plan if you’re lucky enough to find several whale clients, and if you’re lucky, the commission is approved.

Cons

There are a lot. First, office politics. Equifax expects employees to be very corporate and robotic. Metrics metrics metrics. 100% focused on revenue, not customers. Metrics, metrics, metrics. PIP overuse. Even when you’re 150% to yearly plan 6mo in, they expect 300%. Make sure to keep receipts. Senior management will find the most ridiculous ways to push reps out, continently right before a huge payout of a very delayed commission plan. (Sell something in Jan 2025, you will only get a fraction of commission until June 26). That’s if the exception committee approves payout (which never happens). If you sell a big deal, don’t expect to get paid 100% of what the plan says.

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