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      Equifax

      Engaged Employer

      Equifax reviews

      A Hot Mess of Unprofessionalism and lack of Employee focus with significant layoffs in place - Customer Experience Equifax Employee Review

      1.0
      Nov 15, 2018
      Customer experience
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people in the business are genuinely kind and care to do the right thing in their role

      Cons

      - New C Suite leadership is not engaged with the business to explain their vision - onboarding experience is abysmal - personal reimbursement process for candidate onsite interviews are disregarded even though they say they will do it - too stale of a culture that tenured employees lack awareness of current/innovative ways of working - severe lack of communication from leadership and doesn’t consider a strategic approach to it - reactive environment of working - serious lack of structure and discipline with basic HR policies and enforcement - tenured employees are afraid of new ways of working and there is a dichotomy between new employees vs tenured employees - siloed ways of working, lack of unified approach between sites, and disconnected business units - EWS and Technology is led by dysfunction and outdated style of work/thinking

      avatar
      Equifax Response
      7y
      Thank you for your feedback. We take employee experience seriously and our continuously looking for ways to enhance this experience. At Equifax, we want everyone to know that their individual efforts have a real impact on team, function and company success — and that our collaborative efforts are creating positive change by enabling commerce for our customers and consumers globally. Please feel free to reach to provide additional comments or feedback to feedbackefx@equifax.com

      Explore other reviews about Equifax

      5.0
      Jul 2, 2026
      Solution sales executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      World class products, solutions, and people

      Cons

      None that I've come across yet

      2.0
      Jun 12, 2026
      Senior account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      My direct manager. Comp plan if you’re lucky enough to find several whale clients, and if you’re lucky, the commission is approved.

      Cons

      There are a lot. First, office politics. Equifax expects employees to be very corporate and robotic. Metrics metrics metrics. 100% focused on revenue, not customers. Metrics, metrics, metrics. PIP overuse. Even when you’re 150% to yearly plan 6mo in, they expect 300%. Make sure to keep receipts. Senior management will find the most ridiculous ways to push reps out, continently right before a huge payout of a very delayed commission plan. (Sell something in Jan 2025, you will only get a fraction of commission until June 26). That’s if the exception committee approves payout (which never happens). If you sell a big deal, don’t expect to get paid 100% of what the plan says.

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