Regret quitting my job to work here - Anonymous employee Equity Residential Employee Review

2.0
Oct 19, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People are friendly, in a sort of we will smile at you then talk about you later kind of way.

Cons

From the outside looking in, it appears this a a great company to work for. In the several months that I've been here, the same company that claims to be diverse and and built on teamwork is anything but. Their motto of "One Team" is a bit of a joke. In the team I work with it's so divided, there is a lack of communication, and the manager clearly favors certain people over others. In addition to try to learn my role I feel like there is always unnecessary drama floating around that make it difficult not only to focus but to want to be engaged in my position. I left a good job, thinking I was coming to a better job and from what I've seen thus far I am hugely disappointed. I hope my opinion changes but I'm doubtful.

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Equity Residential Response
9y
We are very sorry to hear that your experience has not lived up to what you were expecting when you came to work with us. The environment you have described is contrary to everything we aspire to, and is not at all in line with our company values. We would love the opportunity to improve your experience and retain you as part of the team, and we encourage you to contact your HR Director at 312-928-1218 to share your concerns.

Explore other reviews about Equity Residential

5.0
May 28, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great benefits and pay along with culture

Cons

don't have any at the moment

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Equity Residential Response
1mo
Thank you for taking the time to share your experience with Equity Residential. We’re thrilled to hear that you’ve had such a positive experience and that our benefits, compensation, and culture have stood out to you. Creating an environment where employees feel supported, valued, and empowered to succeed is a key priority for us, and it’s rewarding to know that those efforts are reflected in your experience. Feedback like yours reinforces our commitment to investing in our people and fostering a positive workplace culture. Thank you for being part of the Equity Residential team. We appreciate all that you do and look forward to your continued success with us!
2.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Housing discount, strong portfolio exposure, opportunity to work across multiple communities, and valuable experience in a fast-paced leasing environment.

Cons

Management loves to preach “teamwork” until something goes wrong, then suddenly it’s every employee for themselves. Very documentation-heavy culture where certain managers seem to enjoy writing people up more than actually developing talent. Communication is inconsistent, accountability is selective, and favoritism is hard to ignore. Commission structure is shockingly low for the workload and expectations. Leadership often presents itself as organized and supportive, but behind the scenes there’s a lot of blame-shifting, targeting of employees, and policy confusion — especially regarding employee housing and lease transitions. My own experience at the end of my employee lease felt retaliatory and left a very negative impression.

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Equity Residential Response
1mo
Thank you for taking the time to share such detailed feedback about your experience as a Multisite Leasing Consultant. We appreciate your recognition of the opportunities for portfolio exposure, cross-community experience, and the fast-paced learning environment. Roles like yours require adaptability and strong relationship-building skills, and we value the contributions of our onsite teams. We’re sorry to hear that aspects of your experience, particularly around communication, consistency, leadership support, and trust, did not meet expectations. We understand how important it is for employees to feel supported, developed, and treated fairly, especially in collaborative team environments. Your feedback regarding communication between HR and onsite teams, management practices, and employee housing processes is valuable and helps highlight areas where we can continue to improve. We also encourage you to continue sharing your feedback with your HR Business Partner or through our confidential Call to Action Hotline, available 24/7 by phone at 800-231-5699 or online at CallToActionHotline.com, so concerns can be reviewed appropriately. Thank you again for sharing your perspective. Feedback like yours plays an important role in helping us strengthen the employee experience across our communities.
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