4.0
Feb 25, 2014
Current employee, less than 1 year
Dallas, TX
Recommend
CEO approval
Business Outlook
Pros
pay, employee benefits and activities
Cons
shifts and hours hard to change shifts once you are on one. They do shift bids but only once or twice a year, computer systems, bonus structure is almost impossible to achieve key factors like handle time are included but systems are slow and outdated you spend a ton of time in aftercall or having a guest hold I dont mean a minute or two I'm talking 30 to 45 minutes