Expedia Group Reviews
Updated Sep 19, 2023
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- "Poor management within the HR function and a tendency to be focused on costs v. results." (in 219 reviews)
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- 5.0Sep 19, 2023Software Technical SpecialistFormer Employee, more than 5 yearsDallas, TX
Pros
Amazing healthcare benefits, my friends that worked in healthcare even said we had better benefits then them. A true worklife balance environment throughout to company, the CEO even established mental health days during covid times. Flexibility, employee stock program, great offices throughout the world with inclusive events for all groups.
Cons
The company is very much pushing towards full in-office due to purchasing and remodeling huge offices all over the globe. This is the biggest complaint throughout the company and really the only con.
- 4.0Aug 21, 2023Software Development Engineer IICurrent Employee, more than 3 yearsSeattle, WA
Pros
* Many great, experienced staff that are happy to share knowledge * Opportunities for career growth (can vary by team, but most I've seen have people moving teams and changing titles) * Loyalty: People often stay 10+ years and don't regret it as far as I can tell * Fun "on brand" benefits (Travel and wellness benefits, 20% off partnered hotels through Expedia's main sites, those can be used together!) * Vacation time, while not a ton is given, is sacrosanct: I've never had a request questioned even in the slightest, it was an automatic "Oh, sure, go ahead!" given I always gave advance notice * Chill work environment with reasonable and relatively even workload, especially compared to the biggest game in town (Amazon) * In my experience, management is friendly, helpful, and talking up to the director level is frictionless as an SDE II
Cons
* Ironically, that sacrosanct vacation time means managers and co-workers often mess with stuff like deadlines or deployment schedules around popular times * Compensation can be a little "meh" compared to competitors, still livable in Seattle even for an SDE I/II * Many of the Pros depends on your team and manager, I see some issues or spats on Blind. I cannot corroborate those in my personal experience at all but I figure it's gonna happen somehow
2 - 5.0Sep 18, 2023DirectorCurrent Employee, more than 5 yearsAustin, TX
Pros
Expedia is open for suggestions opinions and is greatly focused on people and business results
Cons
Movements feels slow when we focus on innovation
- 3.0Sep 13, 2023Technical WriterFormer Employee, more than 1 yearSeattle, WA
Pros
- Travel perks are great and easy to use. - Culture is generally understanding and kind. - Forgiving PTO policy.
Cons
Pay is lower than you would expect compared to other tech companies. I was never really given an honest-to-goodness onboarding experience, opting for a "sink or swim" approach where I was just immersed in the work and trusted to figure it out. As a result, I never learned basic things like "how do I found out who to talk to about X?", and was later chastised for not knowing these things when I hadn't been given any guidance. Expectations are often unclear; when I asked about criteria for promotion, I was provided a very vague skills matrix, but told that "this is going to change soon, so don't get too hung up on it". It was "going to change soon" for six months, and I never saw it change. I would often not find out that I had missed the mark somewhere or was not meeting an expectation until a month or more after the fact, which it is much harder to adjust and correct. When I raised to my manager that I felt some of these things were coming out of the blue, I was told "we've been having these conversations consistently" about topics that had literally never come up in any of our conversations. When I tried to raise this concern up the chain I was told "well, communication is complicated" and not given any assurances anything would be done about it after my departure. EG is pushing an absolutely non-sensical Return to Office policy: even if none of your teammates or none of the people who requisition work from your team are based in your location, you are still expected to come into the office 50% of the time. That 50% seems to be an entirely arbitrary number picked out of the air to please shareholders, not based in any kind of analysis or fact. This wouldn't be so bad if the office was actually a good place to work, but the office culture is severely lacking in organization or basic etiquette. Desks and chairs are ergonomically awful, with 80% of them facing directly toward exterior windows so glare is a constant issue. Desks are first-come first-serve during the day so if you don't arrive bright and early you are stuck with a non-adjustable desk that means you're uncomfortable all day long. Despite the existence of conference rooms and phone booths, people often take Zoom calls right from their desk, including two people at side by side desks jumping into the same Zoom call. This is a common occurrence because, as a global company, even if everyone on a team is in AN office, they won't be in the SAME office, so they're conducting all their business remotely anyway. The end result is doing the same work you do at home, in a less comfortable desk, with worse equipment, and more distractions. Of course, nobody wore a mask as of early 2023, and you would get weird looks in the halls for wearing one. Exceptions to the in-office policy are only given out for physical health reasons, and even then mostly only on a temporary basis. If you don't wish to come into the office for mental health reasons (to say nothing of the basic practicality as outlined above), the official company line is "see a therapist and suck it up". This is to say nothing of the fact that in October of 2022 they removed any kind of vaccination requirement to come into the office, so you can't even trust that the people around you are vaccinated against COVID. Leadership seems to be charging through all of this with oblivious aplomb. When the office first opened, Peter Kern released a message to employees telling them that it was option, and if anyone didn't want to come in for any reason (including "You're just not comfortable doing it"), you would not be made to. At some point this message was quietly discarded, and the policy changed from 50% to "50%, not counting Monday and Friday". Eventually "Expedia Weeks" were instituted, where a week every quarter would require everyone to come in all five days. This resulted in chaos, long lines for all food and drink options, and special events that could not handle this capacity. No collaboration or increased productivity took place, but leadership smiled and insisted it was a success. Every candid conversation I had with a fellow employee made it clear that these policies are wildly unpopular with everyone except the highest level of management or those who have thoroughly drank the Kool-Aid. The result is an environment where I don't feel like my needs are taken into account whatsoever.
3 - 3.0Jun 7, 2023Data SpecialistFormer Employee, more than 10 yearsDallas, TX
Pros
Worked with great people in my formal department. Awesome, supportive, and relatable department manager A productive, fun, and relaxed working environment in my formal department Allowed to shadow someone that is in a role you are interested in pursuing.
Cons
No communication or status updates from the HR department regarding multiple internal applications submitted for the same position on different occasions. Received no advice or encouragement from 2 Market Managers and 1 Area Manager to apply for the position. I was told that even though I've been working at the company for over 10 years, I shouldn't bother applying if I have no previous work experience as a hotel front desk clerk or back office position but I was told by another Area Manager that encouraged me to apply and said my chances were very good for filling the position and I did not need to have hotel experience and that I would be successfully trained.
2 - 3.0Sep 17, 2023Partner Success ManagerCurrent Employee, more than 1 yearAustin, TX
Pros
EG offers great benefits such as health insurance, 401k matching and hybrid work schedules.
Cons
There is a lack of career growth working at EG and also a lack of promotion/increased compensation based on tenure. I have been told verbatim, when asking for an annual raise that "we don't do that here". Leadership also micromanages your hours spent in office.
- 5.0Sep 14, 2023Software Development Engineer (SDE) IICurrent Employee, more than 3 yearsSeattle, WA
Pros
WLB working here, you have a lot vacation
Cons
Company in downtown and salary not so good
- 4.0Sep 18, 2023Experience Operations AnalystFormer Employee, more than 1 yearSeattle, WA
Pros
-Team members actually committed to improving customer experience.
Cons
-Management disconnected from individual contributor suggestions for business improvement. -Pay is substantially lower than other local competitors in this industry.
- 5.0Sep 6, 2023RecruiterFormer Employee, more than 8 years
Pros
Enjoyed the team environment, people are always willing to step in and help when needed.
Cons
Pay for tech positions is low
- 5.0Sep 8, 2023Software EngineerCurrent EmployeeSeattle, WA
Pros
Good work life balance, people are easy-going
Cons
easy to get stuck in a role due to politics
Expedia Group Reviews FAQs
Expedia Group has an overall rating of 4.1 out of 5, based on over 6,864 reviews left anonymously by employees. 80% of employees would recommend working at Expedia Group to a friend and 66% have a positive outlook for the business. This rating has been stable over the past 12 months.
80% of Expedia Group employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Expedia Group 4.1 out of 5 for work life balance, 4.1 for culture and values and 3.7 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Expedia Group to be career development, culture, benefits and the cons to be senior leadership, compensation, management.
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