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Expedia Group

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Expedia Group

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Expedia Group Reviews

Updated Sep 19, 2023

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Found 6,270 of over 7K reviews
4.1
80% Recommend to a Friend
Expedia Group Vice Chairman and Chief Executive Officer Peter Kern
86% Approve of CEO

Found 5,989 of over 7K reviews

4.1
80%
Recommend to a Friend
86%
Approve of CEO
Expedia Group Vice Chairman and Chief Executive Officer Peter Kern
Peter Kern
1,512 Ratings

The latest conversations about Tech

Tech

1y

a 

Technical Account Manager

Being a woman in tech, I only recently started advocating for myself at work about advancement opportunities. Because of this I wanted to ask this question to my male counterparts. When you have 1:1's with your direct reports and talk about career growth / aspirations what is your managers’ response typically? I’d like to gauge how my experience (negative) differs from others. For instance are you met with blockades, enthusiasm, dread, etc?

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81 Comments

Tech

2187.2K Members 

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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "Benefits are good and some of the speed of change in the company is good too.(in 737 reviews)
  • "Very flexible and good work life balance.(in 701 reviews)
  • "Great Team and People.(in 530 reviews)
  • "Great culture and moral.(in 369 reviews)
  • "Work/life balance and pay is good for the industry(in 137 reviews)
Cons

Ratings by Demographics

This rating reflects the overall rating of Expedia Group and is not affected by filters.

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    1. 5.0
      Sep 19, 2023
      Software Technical Specialist
      Former Employee, more than 5 years
      Dallas, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Amazing healthcare benefits, my friends that worked in healthcare even said we had better benefits then them. A true worklife balance environment throughout to company, the CEO even established mental health days during covid times. Flexibility, employee stock program, great offices throughout the world with inclusive events for all groups.

      Cons

      The company is very much pushing towards full in-office due to purchasing and remodeling huge offices all over the globe. This is the biggest complaint throughout the company and really the only con.

      1. 4.0
        Aug 21, 2023
        Software Development Engineer II
        Current Employee, more than 3 years
        Seattle, WA
        Recommend
        CEO Approval
        Business Outlook

        Pros

        * Many great, experienced staff that are happy to share knowledge * Opportunities for career growth (can vary by team, but most I've seen have people moving teams and changing titles) * Loyalty: People often stay 10+ years and don't regret it as far as I can tell * Fun "on brand" benefits (Travel and wellness benefits, 20% off partnered hotels through Expedia's main sites, those can be used together!) * Vacation time, while not a ton is given, is sacrosanct: I've never had a request questioned even in the slightest, it was an automatic "Oh, sure, go ahead!" given I always gave advance notice * Chill work environment with reasonable and relatively even workload, especially compared to the biggest game in town (Amazon) * In my experience, management is friendly, helpful, and talking up to the director level is frictionless as an SDE II

        Cons

        * Ironically, that sacrosanct vacation time means managers and co-workers often mess with stuff like deadlines or deployment schedules around popular times * Compensation can be a little "meh" compared to competitors, still livable in Seattle even for an SDE I/II * Many of the Pros depends on your team and manager, I see some issues or spats on Blind. I cannot corroborate those in my personal experience at all but I figure it's gonna happen somehow

        2
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        1. 5.0
          Sep 18, 2023
          Director
          Current Employee, more than 5 years
          Austin, TX
          Recommend
          CEO Approval
          Business Outlook

          Pros

          Expedia is open for suggestions opinions and is greatly focused on people and business results

          Cons

          Movements feels slow when we focus on innovation

          1. 3.0
            Sep 13, 2023
            Technical Writer
            Former Employee, more than 1 year
            Seattle, WA
            Recommend
            CEO Approval
            Business Outlook

            Pros

            - Travel perks are great and easy to use. - Culture is generally understanding and kind. - Forgiving PTO policy.

            Cons

            Pay is lower than you would expect compared to other tech companies. I was never really given an honest-to-goodness onboarding experience, opting for a "sink or swim" approach where I was just immersed in the work and trusted to figure it out. As a result, I never learned basic things like "how do I found out who to talk to about X?", and was later chastised for not knowing these things when I hadn't been given any guidance. Expectations are often unclear; when I asked about criteria for promotion, I was provided a very vague skills matrix, but told that "this is going to change soon, so don't get too hung up on it". It was "going to change soon" for six months, and I never saw it change. I would often not find out that I had missed the mark somewhere or was not meeting an expectation until a month or more after the fact, which it is much harder to adjust and correct. When I raised to my manager that I felt some of these things were coming out of the blue, I was told "we've been having these conversations consistently" about topics that had literally never come up in any of our conversations. When I tried to raise this concern up the chain I was told "well, communication is complicated" and not given any assurances anything would be done about it after my departure. EG is pushing an absolutely non-sensical Return to Office policy: even if none of your teammates or none of the people who requisition work from your team are based in your location, you are still expected to come into the office 50% of the time. That 50% seems to be an entirely arbitrary number picked out of the air to please shareholders, not based in any kind of analysis or fact. This wouldn't be so bad if the office was actually a good place to work, but the office culture is severely lacking in organization or basic etiquette. Desks and chairs are ergonomically awful, with 80% of them facing directly toward exterior windows so glare is a constant issue. Desks are first-come first-serve during the day so if you don't arrive bright and early you are stuck with a non-adjustable desk that means you're uncomfortable all day long. Despite the existence of conference rooms and phone booths, people often take Zoom calls right from their desk, including two people at side by side desks jumping into the same Zoom call. This is a common occurrence because, as a global company, even if everyone on a team is in AN office, they won't be in the SAME office, so they're conducting all their business remotely anyway. The end result is doing the same work you do at home, in a less comfortable desk, with worse equipment, and more distractions. Of course, nobody wore a mask as of early 2023, and you would get weird looks in the halls for wearing one. Exceptions to the in-office policy are only given out for physical health reasons, and even then mostly only on a temporary basis. If you don't wish to come into the office for mental health reasons (to say nothing of the basic practicality as outlined above), the official company line is "see a therapist and suck it up". This is to say nothing of the fact that in October of 2022 they removed any kind of vaccination requirement to come into the office, so you can't even trust that the people around you are vaccinated against COVID. Leadership seems to be charging through all of this with oblivious aplomb. When the office first opened, Peter Kern released a message to employees telling them that it was option, and if anyone didn't want to come in for any reason (including "You're just not comfortable doing it"), you would not be made to. At some point this message was quietly discarded, and the policy changed from 50% to "50%, not counting Monday and Friday". Eventually "Expedia Weeks" were instituted, where a week every quarter would require everyone to come in all five days. This resulted in chaos, long lines for all food and drink options, and special events that could not handle this capacity. No collaboration or increased productivity took place, but leadership smiled and insisted it was a success. Every candid conversation I had with a fellow employee made it clear that these policies are wildly unpopular with everyone except the highest level of management or those who have thoroughly drank the Kool-Aid. The result is an environment where I don't feel like my needs are taken into account whatsoever.

            3
            1. 3.0
              Jun 7, 2023
              Data Specialist
              Former Employee, more than 10 years
              Dallas, TX
              Recommend
              CEO Approval
              Business Outlook

              Pros

              Worked with great people in my formal department. Awesome, supportive, and relatable department manager A productive, fun, and relaxed working environment in my formal department Allowed to shadow someone that is in a role you are interested in pursuing.

              Cons

              No communication or status updates from the HR department regarding multiple internal applications submitted for the same position on different occasions. Received no advice or encouragement from 2 Market Managers and 1 Area Manager to apply for the position. I was told that even though I've been working at the company for over 10 years, I shouldn't bother applying if I have no previous work experience as a hotel front desk clerk or back office position but I was told by another Area Manager that encouraged me to apply and said my chances were very good for filling the position and I did not need to have hotel experience and that I would be successfully trained.

              2
              1. 3.0
                Sep 17, 2023
                Partner Success Manager
                Current Employee, more than 1 year
                Austin, TX
                Recommend
                CEO Approval
                Business Outlook

                Pros

                EG offers great benefits such as health insurance, 401k matching and hybrid work schedules.

                Cons

                There is a lack of career growth working at EG and also a lack of promotion/increased compensation based on tenure. I have been told verbatim, when asking for an annual raise that "we don't do that here". Leadership also micromanages your hours spent in office.

                1. 5.0
                  Sep 14, 2023
                  Software Development Engineer (SDE) II
                  Current Employee, more than 3 years
                  Seattle, WA
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  WLB working here, you have a lot vacation

                  Cons

                  Company in downtown and salary not so good

                  1. 4.0
                    Sep 18, 2023
                    Experience Operations Analyst
                    Former Employee, more than 1 year
                    Seattle, WA
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    -Team members actually committed to improving customer experience.

                    Cons

                    -Management disconnected from individual contributor suggestions for business improvement. -Pay is substantially lower than other local competitors in this industry.

                    1. 5.0
                      Sep 6, 2023
                      Recruiter
                      Former Employee, more than 8 years
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      Enjoyed the team environment, people are always willing to step in and help when needed.

                      Cons

                      Pay for tech positions is low

                      1. 5.0
                        Sep 8, 2023
                        Software Engineer
                        Current Employee
                        Seattle, WA
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        Good work life balance, people are easy-going

                        Cons

                        easy to get stuck in a role due to politics

                      Viewing 1 - 10 of 5,989 Reviews
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                      Expedia Group Reviews FAQs

                      Expedia Group has an overall rating of 4.1 out of 5, based on over 6,864 reviews left anonymously by employees. 80% of employees would recommend working at Expedia Group to a friend and 66% have a positive outlook for the business. This rating has been stable over the past 12 months.

                      According to anonymously submitted Glassdoor reviews, Expedia Group employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Expedia Group. This rating has been stable over the past 12 months.

                      80% of Expedia Group employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Expedia Group 4.1 out of 5 for work life balance, 4.1 for culture and values and 3.7 for career opportunities.

                      According to reviews on Glassdoor, employees commonly mention the pros of working at Expedia Group to be career development, culture, benefits and the cons to be senior leadership, compensation, management.

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                      Gave two interviews recently and got a feedback that I wasn’t able to explain my role as effectively, because of which I won’t be able to transition as fast into a fast-paced environment. I have worked in one small firm and one small-mid firm, and I personally feel I am ready to take up more responsibilities and move to a bigger firm for more exposure. Not sure how else I can explain my roles effectively, even after walking them through everything, how am I supposed to utilise this feedback?

                      4
                      1 Comment

                      Generalist

                      Im really interested in applying for Walmart but I'm not interested in the bs that comes along with it. Especially when nowadays the difference between poverty & not living on the streets is a full-time job (If you're lucky) 🥴🥴

                      3
                      7 Comments

                      Reviews by Job Title

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