Great product and great people, but a hazy future - Anonymous employee Expedia Group Employee Review

4.0
Jun 11, 2008
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

For the most part, you are surrounded by bright people who constantly challenge you and help you do a little better with every project you tackle. Expedia is not the place to work if you want to coast through your days. Expedia also is just a great product - travel is fun, and it's exciting to be part of arguably the best online travel company, one that helps millions of people explore the world. Plus, it has the best rewards program of any online travel site, which should give the company a huge advantage in terms of differentiation and longevity (but only if the program is managed well and incorporated into the company-wide strategy).

Cons

Expedia's future is hazy right now, in part because people are booking directly with travel suppliers (airlines, hotels, etc.) rather than using one-stop shops like Expedia. It's also due to the fact that Expedia is having an increasingly difficult time differentiating itself in the travel market, something that, frankly, it was never good at. Contrary to common sense, you do NOT get great travel perks as an Expedia employee unless you work closely with or are part of the teams who work directly with Expedia's travel product suppliers (e.g. hoteliers, airline reps, etc.). The HR department is horrible. I had offer letters left on my desk with no discussion about my salary, I was flat-out lied to about HR policy, and I found all my HR reps to be among the most unresponsive and unsupportive I have ever encountered.

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5.0
Jun 24, 2026
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CEO approval
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Pros

work life balance lots of pto

Cons

limited room for growth in the company

2.0
Jun 25, 2026
Recommend
CEO approval
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Pros

Good pay, supportive manager, and genuinely pleasant colleagues.

Cons

Frequent reorgs and shifting strategic direction made it difficult to build momentum or plan long‑term. Over time, contractor roles became increasingly narrow and production‑focused, which limited opportunities for meaningful skill development. Responsibilities that originally included project management were reduced to primarily email production work. There’s also a broader corporate pattern where work is expected to be completed exactly as written, with little room for judgment or improvement. Even small, quick optimizations can lead to pushback rather than appreciation, creating an environment where going “above and beyond” requires multiple layers of approval — which defeats the purpose of being proactive in the first place. Finally, there’s an in‑office expectation (less strict than for full‑time employees, but still present) for work that can be done entirely remotely. This tends to benefit highly social personalities, but for those who prefer focused, independent work, it feels unnecessary. Social dynamics also play a noticeable role; if you’re not immediately well‑liked or you make a single early mistake, it can create a self‑fulfilling perception that’s difficult to overcome.

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