An absolute garbage of a corporate. - Account Manager Associate Expedia Group Employee Review

1.0
Dec 8, 2023
Recommend
CEO approval
Business Outlook

Pros

I wish I could find any.

Cons

A parody of a corporate. Work results are being measured by how much time you spent in office (on assigned seats and assigned days, as in a literal after school club for toddlers; only thing missing is an embroidery class to sew your initials onto your jacket) and quantity, quality is a foreign concept to the managers who are so out of touch and incapable, it's sometimes impressive to see. Floor managers are mostly kinder garden teachers at it's best, with little knowledge of the work, field, market or any capability of leading people. Resulting in managers walking around floors and sneaking on where people are and if they god forbid didn't come or leave 5 minutes later or earlier, as they have literally nothing better to do or say. Time management I have no words to describe rather than a joke to everyone involved, as all meetings starts few minutes late, due to poor time management of the leadership, resulting in sending out work emails and little "role-play requests" /what the refer to as training, as that is another department lacking/ on the weekends, as example Sundays at 12.00am. I would rather defecate in my hands and clap than ever sign the contract again, or yet worse, refer someone to work here. If you are being hunted by a recruiter, or considering to apply for any position there, run as fast as you can. Even though the work offer are presented as account management (interview doesn't correspond to the actual workflow whatsoever), THIS IS A CALL CENTER, where work is measured by the lengths of calls and not quality of the job. Horrendous working practices, workflow in extremely toxic and hostile working environment. Only bearable part of the work are all the depressed and demotivated employees, who has been tricked into accepting the offer. If you speak up, you will be punished or threatened with terminating the contract, both in low minion roles and mid-management. No career growth, no career development or learning opportunities; no possibilities to increase your salary to match the market rate, as publicly explained by the director that Expedia is in a debt since Covid and employees should be glad to even have a job, as the unemployment rate in USA raiser (completely irrelevant to European standarts).

Explore other reviews about Expedia Group

5.0
Feb 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people, good culture, great benefits

Cons

Tough to reach set goals

2.0
Mar 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Constant state of transformation is ripe environment for new hires and functional experts from big name tech companies

Cons

Pre-covid the culture was really special. Collaborative, engaging, people-centric, with a unifying mission to enable travel for the world. Since covid there has been a revolving door of executive leadership, and with each round, they throw out the current strategy to try something "new" without building from the current or past successes. Constant change, but no clear vision or strategy of what they are trying to change to. Lack of strategy and low risk tolerance leads to too many priorities with not enough investment to move the needle in anything. Quarterly layoffs, but executed quietly team by team so as not to make news. No psychological safety. Talent strategy since covid is to hire externally over internal promotions to gain "functional expertise" therefore difficult to grow your career. Siloed divisions not working towards common goal. Lacks operating model maturity needed for a company of this size likely do to revolving door of execs and priorities. A cash cow company with an identity crisis trying to be an AI innovator. Build vs buy mentality slows them down. Too many exec pet projects that aren't vetted with proper business cases.

4
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