Great Innovation & Opportunities, but Leadership & Fairness Need Improvement - Senior Learning Experience Designer Expedia Group Employee Review

1.0
Sep 11, 2024
Recommend
CEO approval
Business Outlook

Pros

Innovation-Driven Culture: Expedia offers many opportunities to work on cutting-edge projects and encourages innovation. I had the chance to be part of exciting initiatives. Global Reach & Impact: Being part of a company that influences the travel industry globally is rewarding. The projects you work on impact millions of customers worldwide.

Cons

Leadership Issues: There can be a lack of accountability among some leaders, which can result in project delays and blame being unfairly shifted onto employees. This mismanagement undermines trust and morale. Inconsistent Performance Reviews: The performance review process can sometimes feel arbitrary and not reflective of individual contributions, especially when entire teams receive identical, negative feedback without clear justification. Lack of Transparency: Major decisions, such as downsizing teams or shifting project priorities, often happen without sufficient communication, leaving employees uncertain about their future. Workplace Culture Concerns: Despite the company's stated values, some employees experience unfair treatment, and concerns raised with HR may not always receive timely or adequate responses. Pressure from Leadership: High pressure to meet deadlines, sometimes compounded by continuous changes in project requirements from the Product and Tech teams, can lead to burnout and a sense of being overworked.

Explore other reviews about Expedia Group

5.0
Mar 26, 2026
Recommend
CEO approval
Business Outlook

Pros

I really love working at Expedia. The perks and benefits are great and I feel like I have just the right amount of work life balance. I feel fortunate to have a manager that listens to my goals and aspirations and does their best to find a path forward.

Cons

I’ve found the promotion cycle to be quite difficult to navigate, with promises made and often overlooked. To get a promotion, you have to work extremely hard to get visibility across the board often outside your remit.

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Expedia Group Response
1mo
Thank you for sharing your experience. We’re so glad to hear you’re enjoying the benefits, balance, and supportive management. We also appreciate your feedback on the promotion process. Your perspective highlights how important it is that we succeed together through collaboration, while fostering an ownership mindset where contributions are recognized. Thank you for being part of the journey and for helping us continue to raise the bar.
2.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, supportive manager, and genuinely pleasant colleagues.

Cons

Frequent reorgs and shifting strategic direction made it difficult to build momentum or plan long‑term. Over time, contractor roles became increasingly narrow and production‑focused, which limited opportunities for meaningful skill development. Responsibilities that originally included project management were reduced to primarily email production work. There’s also a broader corporate pattern where work is expected to be completed exactly as written, with little room for judgment or improvement. Even small, quick optimizations can lead to pushback rather than appreciation, creating an environment where going “above and beyond” requires multiple layers of approval — which defeats the purpose of being proactive in the first place. Finally, there’s an in‑office expectation (less strict than for full‑time employees, but still present) for work that can be done entirely remotely. This tends to benefit highly social personalities, but for those who prefer focused, independent work, it feels unnecessary. Social dynamics also play a noticeable role; if you’re not immediately well‑liked or you make a single early mistake, it can create a self‑fulfilling perception that’s difficult to overcome.

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