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Extra Space Storage

Engaged Employer

Run, don’t walk to a better company! - DTL Extra Space Storage Employee Review

1.0
Mar 25, 2023
Recommend
CEO approval
Business Outlook

Pros

Closed Sundays, possibility of living on site for free(mostly), freedom to plan your day as you choose in most cases.

Cons

Significantly under paid for all the duties expected, raises are minimal at best, growth opportunities are sparse (I had them, others did not do to lack of positions to “grow” in to), significantly understaffed- while somehow telling you you are over staffed, upper management refuses to face customer complaints unless a negative review had impacted the sites/districts KPIs, no such thing as positive feedback- only negative-across the board…. My favorite…forget finding a career here to retire with unless your upper management. ESS finds reasons to get rid of people, or chase them out, if you start to push back, or make too much money. Oh and the policy book changes regularly without notice or a date stamp so good luck! Also there’s cleaning doors, pulling weeds, painting, cleaning units, washing unit walls, spraying and knocking down spiders and bees, getting rid of mice, constantly sweeping, mopping, power scrubbing floors, cleaning elevators and the tracks, picking ip trash, emptying units, cutting locks, customer complaints, renting, bank runs, conference calls, late payment calls, new opportunity calls, obtaining 12 online reviews per month….. oh by yourself because your supposed to have a co-worker with you, but there is never another person but you. Soooooo run!!!!

Explore other reviews about Extra Space Storage

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

lots of work to do

Cons

system errors which slows down processing

4.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Good consideration of their employees, and good standard pay

Cons

They say you are getting a raise or getting paid more but its actually the standard pay they give starting off they just want current employees to feel accomplished with the illusion of it so they are trying to catch you up to that pay, and no actual room for growth do to hierarchy standards,

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