5.0
May 18, 2018
Current employee, more than 3 years
Seattle, WA
Recommend
CEO approval
Business Outlook
Pros
Coworkers are smart, helpful and fun to be around. Employees are understood to be human and mistakes are addressed without shaming. Managers recognize that people have lives outside the office. It is so nice to work on a product that is both interesting and incredibly useful. Leadership is approachable and available. There is an emphasis on creating an inclusive environment.
Cons
It can take a while to ramp up new hires because there is still a fair amount of tribal knowledge and information that can be difficult to find if you do not know where to look. There is no dedicated “tools” team to facilitate procedure sharing or script maintenance which leads to duplicate work and lost hours for new people.