ExtraHop Networks Reviews | Glassdoor

ExtraHop Networks Reviews

Updated December 7, 2018
58 reviews

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4.0
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Arif Kareem
18 Ratings

Employee Reviews

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Pros
  • "Great work/life balance (no need to check email away from the office)" (in 3 reviews)

  • "Smart people, reasonably relaxed workplace, very appropriate projects for an intern" (in 4 reviews)

Cons
  • "The company is still going through growing pains" (in 10 reviews)

  • "Not enough opportunity to grow within the company" (in 2 reviews)

More Pros and Cons

  1. Featured Review

    "Best company I've worked for so far"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at ExtraHop Networks full-time

    Pros

    The people controlling the company work hard to ensure the environment is good and employees are treated fairly. Great people. Meaningful work. Good benefits and pay.

    Cons

    Nothing outside the usual downsides of working in tech. Sometimes there are extra long hours required to meet deadlines.


  2. "Happy place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Seattle, WA
    Current Employee - Software Engineer in Seattle, WA

    I have been working at ExtraHop Networks full-time

    Pros

    I've worked at several companies in the past, and this one is by far the best place. Everyone is very nice and welcoming, there are no office politics, and the work environment is very relaxing. I just feel very happy to be here and to work with a team that really cares about each other and the product!

    Cons

    Catered lunch once a week would be nice!

  3. "Change in real-time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Sales Engineer in San Francisco, CA
    Current Employee - Senior Sales Engineer in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at ExtraHop Networks full-time (More than a year)

    Pros

    Solid engineering team, co-founders and very useful technology. There are many stellar individuals and talented technologists across the company.

    Cons

    Lot's of one-dimensional high-level optics and criticisms and not a lot of air cover from management. Not a very fun environment to work in, at least under the West Coast managers.

    Advice to Management

    The single most important thing about sales opportunities is not just about how cool your technology is. It is also about purchasing technology from trusted sources that listen to the customer's needs, more than they talk about features that may not be relevant to the conversation.


  4. Helpful (1)

    "Company on the verge of taking off!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ExtraHop Networks full-time

    Pros

    -Amazing technology
    -Very good culture
    -Great upper sales leadership
    -Decided to move into security and invested in heavily security

    Cons

    We've over-rotated on re-inventing our messaging and marketing can over think this vision without taking the time to listen to our customers. We've also begun to run so fast from a product perspective, which is great, but we need to keep an eye on the little things like release testing etc.

    Advice to Management

    Keep at it on security. Our founders have done a great job getting us this far, and now the timing is right for us to take off. Be aware of your good talent and give them the opportunity to shine. We have a lot of smart people here with a great culture but also a limited number of opportunities to advance those people to keep them here.


  5. "Good company to start a career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at ExtraHop Networks full-time

    Pros

    Good management, excellent culture, lots of opportunity to learn and develop

    Cons

    Can sometimes feel like organized chaos


  6. "Exciting company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Account Manager in New York, NY
    Current Employee - Technical Account Manager in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at ExtraHop Networks full-time (Less than a year)

    Pros

    Friendly and engaging environment. Welcoming team. Great and forward looking product. Extrahop is full of really smart and experienced people who are more than willing to share their knowledge.

    Cons

    Long interview process. Everything else is great so far.


  7. Helpful (2)

    "Excellent place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Seattle, WA
    Current Employee - Senior Software Engineer in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ExtraHop Networks full-time (Less than a year)

    Pros

    * Building a product used by dozens of world's top companies
    * Flexible work hours
    * Unlimited vacation
    * Located in Seattle's shopping district
    * One block from Westlake Light Rail station
    * Nice view

    Cons

    * Although better than other companies, more time should be allocated to address tech debt

  8. Helpful (1)

    "Excellent product that's still growing and finding success"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at ExtraHop Networks full-time

    Pros

    Fantastic product that offers something unique to the industry that can't be replicated. Coworkers are fairly good, most people are pulling their weight to build ExtraHop into a dominant tech company.

    Cons

    Turnover is high and I think a few people are given far too much authority to influence every other team. This causes a ripple effect from one department to the next and it's typically not good. This is something the company can overcome, not a huge con. Salaries are too low. for non-engineers.


  9. "Good people and a cool product"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Seattle, WA
    Current Employee - Senior Software Engineer in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ExtraHop Networks full-time (More than 3 years)

    Pros

    Coworkers are smart, helpful and fun to be around. Employees are understood to be human and mistakes are addressed without shaming. Managers recognize that people have lives outside the office. It is so nice to work on a product that is both interesting and incredibly useful. Leadership is approachable and available. There is an emphasis on creating an inclusive environment.

    Cons

    It can take a while to ramp up new hires because there is still a fair amount of tribal knowledge and information that can be difficult to find if you do not know where to look. There is no dedicated “tools” team to facilitate procedure sharing or script maintenance which leads to duplicate work and lost hours for new people.

    Advice to Management

    Invest in support teams who can focus on making it easier for other teams to get their work done. Provide more benefits/perks for teams and people who do work that is essential but not glamorous.


  10. Helpful (1)

    "Great start-up experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO

    I worked at ExtraHop Networks full-time

    Pros

    If you're looking to get experience in start-up, EH is a great place to get your hands and elbows dirty.

    Cons

    Not enough opportunity to grow within the company

    ExtraHop Networks Response

    Apr 20, 2018 – ExtraHop

    Thank you for your review. Career development is a key initiative for us in 2018, and as a result we just rolled out a new training reimbursement program, and have invested in online tools and... More