ExtraHop Networks Reviews | Glassdoor

Find your next job here

ExtraHop Networks Reviews

Updated February 15, 2018
46 reviews

Filter

Filter

Full-timePart-time

3.5
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Arif Kareem
11 Ratings

46 Employee Reviews

Sort: PopularRatingDate

  1. Featured Review

    "Hilarious place with smart people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at ExtraHop Networks full-time

    Pros

    Everyone here truly does work hard and play hard. It's great being around some of the cities smartest people who are passionate about the company. I like that the founders are still with the company and such personable guys. The CEO is also very kind and actually knows your name which I haven't found at all of my former employers.

    Cons

    Things change fast and the pace really is fast. Some people have a hard time keeping up if you aren't able to adapt to change. It'd be awesome if we had a common WFH policy across the company instead of departments. 401k match would be nice too as it's very common with competitors.

    Advice to Management

    Continue to listen to your employees, thanks for the support in allowing good employees to grow with the company and have clear goals for employees.


  2. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ExtraHop Networks full-time

    Pros

    Strong collaborative engineering culture. Great people to work with. Growing company.

    Cons

    Nothing to speak of right now.

  3. "Great Minds Complex Products"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director, Regional Sales Management
    Former Employee - Director, Regional Sales Management
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at ExtraHop Networks full-time (More than a year)

    Pros

    The stuff that comes out of Seattle is truly the best quality software I have seen to date. It is flawless. The people here really do care about their work. Work life balance is visible. From a sales perspective comp is good if you can make some sales.

    Cons

    Sales is a challenge due to the complex and vast use cases the platform addresses. The territories are set up to have the same RSMs succeed year after year while other new RSMs get quota dumped until they leave. (I can't blame them because it a pretty tough cycle to win so I would want the same). Until that's fixed the churn will continue. It's kind f like a life insurance office attrition is a big plus for long time RSMs. Being new to sales is NOT a good thing. Make sure you have a lot of money saved up because you will need it.

    Advice to Management

    At some point you will have to stop operating like there are only 20 sales reps / RSMs and do a real territory division.


  4. Helpful (3)

    "Extremely productive company at the expense of its employees"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at ExtraHop Networks full-time

    Pros

    REALLY smart people work here, and the people are what make this company great. The company has worked very hard to establish itself and its products, and is now leading the "wire data" market. The growth this company has had since its startup days is undeniable, and the growth here is continuing.

    Cons

    Many employees do not receive compensation (financial, promotional, etc) for the extra work they put in. It feels like management makes big decisions without doing preemptive research, and leaves it to the employees to figure out how to actually execute their decisions despite the technical hurdles. Feedback to management on this process is not received, and ultimately damages the employee culture here that used to be so great.

    Advice to Management

    Stop trying to move so fast, and listen to your employees. Sales and marketing cannot (and should not) run a technical company; technical teams need to run a technical company.


  5. Helpful (4)

    "Buddy System"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineer in Seattle, WA
    Current Employee - Engineer in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at ExtraHop Networks full-time (More than a year)

    Pros

    Great engineers to work with.

    Cons

    Some long term employees, managers, and directors are arrogant. They praise themselves in the team meetings and emails. They like to show off how close they are with the founders.
    Promotions and Pay increases are not based on Annual Review.
    Product ecosystem is a mess.

    Advice to Management

    Invest in people and their talent.
    Focus on products and its functionalities.
    Decide based on results.
    Get rid of founder's buddy system.
    Increase partnership, collaboration with other companies.
    Advice to Founders: Stop protecting your buddies.


  6. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Seattle, WA
    Current Employee - Software Engineer in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ExtraHop Networks full-time

    Pros

    Managers genuinely care about the employees. Company has lots of fun events and the founders are genuine and speak freely with employees.

    Working as an engineer, you have a lot of autonomy and input into both the design and the implementation of the product.

    Development is organized and planned to prevent overtime for releases.

    Frequent engineering group outings are great, and most of the other engineers I would consider to be very good friends.

    Cons

    Growing pains as usual for this size of company.

    Recruiting can be subpar sometimes (missed candidate connections, etc.)


  7. Helpful (5)

    "RSM"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - RSM
    Current Employee - RSM
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at ExtraHop Networks full-time (More than 3 years)

    Pros

    Highly technical customers like the product

    Cons

    Gross lack of leadership. No cross functional collaboration or accountability.

    Advice to Management

    Listen to your customer base or just sell the company and move on.

  8. Helpful (3)

    "Significant Challenges Ahead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at ExtraHop Networks full-time

    Pros

    You work with great teammates
    No egos
    Flexible work schedule

    Cons

    Compensation not competitive
    Stingy with equity
    High employee churn
    Significant internal and external challenges ahead


  9. Helpful (4)

    "Is good if you can ignore the bs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at ExtraHop Networks full-time

    Pros

    Snacks are great. Location is pretty convenient. Free Orca card.

    Cons

    Different departments have their own set of rules. HR talks a lot about culture but the other departments don't seem to follow it. Review cycle is a joke, if you're not in engineering you're not getting a decent raise (forget trying to even match a cost of living increase).

    Advice to Management

    Stop playing favorites and look at everyone on your team.


  10. "Voted best place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Operations Specialist in Seattle, WA
    Current Employee - Marketing Operations Specialist in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ExtraHop Networks full-time (More than a year)

    Pros

    Great benefits, flexible hours. You're rewarded based on your output, not the number of hours you spend at your desk.

    Cons

    Bonus structure and review process are confusing.


Showing 46 of 48 reviews
Reset Filters