People are gone, soul is crushed - Software Engineer FIS Employee Review

2.0
Aug 20, 2021
Recommend
CEO approval
Business Outlook

Pros

- Stable salary - Professional, ethical workplace - Some of the smartest, kindest people work here - they really are equal opportunities, everyone is welcome

Cons

By God FIS when you bought us out I thought it was going to be just another acquisition by some run of the mill company from the US but you swung for the fences reinforcing the stereotypes. The methodical destruction of our ways to work and interact with the rest of the company has been a relentless and brutal onslaught. - FIS on a constant lookout to stop you from working in the following ways -- They break your tools, shut your out of your development environment under the disguise of security -- Bureaucracy is completely and utterly insane. The management structure is like a telephone pole, there are so many levels between grunts and the CEO, the ceo's fifth level down managees probably don't even know our department exists. -- Every step of the way towards making any progress for the benefit of the company and its customers is fought for with sweat and blood. They will make every effort to void your work and halt your approvals. -- You're just a number, literally. An employee number as far as the system is concerned and everything is the system. -- Disjointed silos of authority fight over scraps constantly. The most mundane things take months to implement and die in the crib all the time. New features are whatever new 'standard' FIS dreams up for us to implement, only to then turn around and make it as frustrating as possible. -- Attrition is eye watering, replacements are not brought in. Every week is 'who left this week' and I don't remember a local hire since the before times, it's all shipped off-shore. Management insists of the contrary. -- The work _on top of all this_ is soul crushing whittling of business logic and apis that wouldn't look out of place in 2007.

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FIS Response
4y
Thank you for taking the time to leave a review and reiterating that our people are one of the best things about our company. You identified yourself as a current colleague, so we encourage you to report any of your stated concerns through your manager or the Ethics Hotline.

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Pros

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Cons

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1.0
Apr 23, 2026
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CEO approval
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Pros

Most colleagues are well intentioned, but stretched beyond the max.

Cons

After filing for FMLA, my “leader” encouraged me not to involve HR in the future. The whole point of FMLA is job protection. Him making this suggestion, at best, seems highly unethical and potentially illegal. Some leaders are good with people. Others are more techno sound. The ones that can effectively do both are let go. It makes no sense and the company offers little transparency.

2
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