FIS Reviews
Updated May 29, 2023
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Top Review Highlights by Sentiment
- "Sungard Pune was one of the better companies to work for with good work life balance good hike and quality work" (in 1098 reviews)
- "The benefits are good with a 50% match for 401 k and a Employee Stock program that is good." (in 475 reviews)
- "It is a regular paycheck and there are some really great people who work there as your co" (in 371 reviews)
- "Maybe if you are lazy and you get good salary and you are in position where you dont do anything." (in 275 reviews)
- "Managers don't know what they are doing themselves and every day policy or procedures change and not everyone gets the information." (in 161 reviews)
- "No bonus allowed unless you are above SVP level or have at least 3 direct reports." (in 109 reviews)
Ratings by Demographics
This rating reflects the overall rating of FIS and is not affected by filters.
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- Current Employee★★★★★
Project Manager 1
May 24, 2023 - Project Manager 1 in Jacksonville, FLRecommendCEO ApprovalBusiness OutlookPros
Wonderful early career/new graduate program
Cons
Sometimes Lots of change often
- Former Employee, less than 1 year★★★★★
Do not work for this company. You will thank me later.
May 19, 2023 - 401k SpecialistRecommendCEO ApprovalBusiness OutlookPros
Remote work is possibly the only pro I can think of when I worked for this company. I also did work with a diverse group of people which I VERY much appreciate. These will be the only 2 positives I can give this awful company.
Cons
Absolutely horrendous communication with management. They would act as if they did not have 3 minutes, literally 3 minutes to discuss serious issues with you. Degrading performance reviews, unrealistic expectations and disrespectful management. 5 weeks to "train" employees on 401ks? really? 401ks are incredibly complex and I found it ludicrous that we were given only 5 weeks of training on such a difficult type of work. $19 per hour to take nonstop incoming phone calls, many toxic was disrespectful pay at best. There is no ladder to climb here. You will live paycheck to paycheck your entire "career" working in the retirement plan division. Do not do this to yourself. I could go on and on. I have basically nothing positive to say about this company.
Continue reading - Current Employee★★★★★
Worldpay Merchant Services Perspective
Apr 20, 2023 - Sales Solutions ConsultantRecommendCEO ApprovalBusiness OutlookPros
All of this is from a Worldpay perspective (however I did start after FIS bought Worldpay). -Fantastic group of SCs, and everyone across Worldpay is always happy to help. -The organization is well structured and, once you learn who to talk to, it's easy to find information. -Worldpay leadership actually seems to care about us and fights to ensure we're taken care of. -Competitive pay, benefits, and career growth options.
Cons
Again, from a Worldpay perspective. -Obvious divide between FIS and Worldpay (has felt like two separate companies since I started over a year ago). This is even with multiple "win as one team" initiatives. -The majority of FIS people I've worked with are more interested in what benefits them rather than working together as a unified company and doing what's best for our customers. -FIS leadership seems to do what's best for the original FIS groups which can negatively impact the Worldpay group.
- Current Employee★★★★★
Pros
I have had a lot of medical issues and the team has been understanding and supportive. The benefits are great.
Cons
There can be a lot of pressure at times for client deliverables.
- Current Employee★★★★★
Decent work life balance
May 23, 2023 - Business Systems Analyst in Jacksonville, FLRecommendCEO ApprovalBusiness OutlookPros
Work life balance is good. You can go above and beyond and be rewarded for it if you'd like but there is no downside to just showing up and doing your job well.
Cons
Sometimes non traditional hours at work
- Current Employee, more than 3 years★★★★★
Amazing place to work, great compensation/benefits, awesome people
Apr 12, 2023 - Financial Analyst I in Brown Deer, WIRecommendCEO ApprovalBusiness OutlookPros
The PEOPLE! No matter what level, from entry level to upper management, everyone is willing to help each other out which makes it easy to grow in your role. Super supportive colleagues and the benefits and compensation packages are fantastic! This company cares about its people, and that's an impressive feature for such a large company that can also offer job security in these uncertain economic times.
Cons
Sometimes the workload can get dry by nature, BUT, there is no shortage of opportunities to expand your role. The company focuses a lot on internal promotions so going out and finding some new or unique projects you can help out on for someone on your team or another team entirely, is not only a good way to diversify your responsibilities, but it also pays off in the long-run because upper management notices initiative.
Thank you for giving us a five-star rating and sharing that FIS is an organization that cares for its people, has a supportive and talented workforce, and provides career growth opportunities. We appreciate your positive feedback and thank you for being a part of this great company.
- Current Employee, more than 5 years★★★★★
Company is in decline
Mar 8, 2023 - IT Security Analyst in Jacksonville, FLRecommendCEO ApprovalBusiness OutlookPros
Interesting work, chance to learn many skills, excellent coworkers.
Cons
It was announced recently that there would be no raises for 2023. My only raise in the last 4 years was a result of a job change. The purchase of World Pay, 4 years ago resulted in a 17 billon dollar loss for the company, however the former CFO of WP is now the CEO of FIS & the former CEO of WP will become CEO of it again, once it is spun off. The cost of the this mistake is being paid by the rank and file employees, not the decision makers.
Continue reading - Former Employee, more than 8 years★★★★★
Lacking business strategy
May 28, 2023 - Director in Milwaukee, WIRecommendCEO ApprovalBusiness OutlookPros
The individual people who actually deliver client value are incredible.
Cons
Management & Leadership often discourage value delivery in the shortest time, by introducing more stage-gates & process, delaying decisions, & focusing on metrics (to the detriment of behaviors). Those same managers & leaders are often mediocre at providing inspirational vision & motivation. Top talent is escorted out the door through relentless layoffs or demotivational behaviors from middle level mgmt.
- Former Employee, more than 3 years★★★★★
Organized Chaos in a Good Way
May 24, 2023 - Sr. IT Project Manager in Jacksonville, FLRecommendCEO ApprovalBusiness OutlookPros
The Best Group of Folks, Team Collaboration,
Cons
Bury you in unnecessary paperwork
Continue reading - Former Employee, more than 3 years★★★★★
Good place to work in person
May 20, 2023 - Project Manager in Collegeville, PARecommendCEO ApprovalBusiness OutlookPros
For project managers: work-life balance (this largely depends on what team, department and manager you are under) great teammates/managers
Cons
No pay raises/no adjusting for inflation the past 2 years No bonuses
FIS Reviews FAQs
FIS has an overall rating of 3.7 out of 5, based on over 10,851 reviews left anonymously by employees. 69% of employees would recommend working at FIS to a friend and 59% have a positive outlook for the business. This rating has decreased by -2% over the last 12 months.
69% of FIS employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated FIS 3.8 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at FIS to be culture, career development, benefits and the cons to be workplace, management, compensation.
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