FIS Reviews | Glassdoor

FIS Reviews

Updated April 18, 2018
2,027 reviews

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3.3
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FIS CEO Gary Norcross
Gary Norcross
656 Ratings

2,027 Employee Reviews

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Pros
Cons
More Pros and Cons

  1. Featured Review

    Helpful (9)

    "The best atmosphere I have ever worked in. I would never leave."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Support III in Orlando, FL
    Current Employee - Technical Support III in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FIS full-time (More than a year)

    Pros

    Fair wage, good hours - flexible vacations and caring management teams make this place the best work environment I have ever had the pleasure of working with.

    Cons

    Traffic getting there right now is hell, but they are working with the local business and state to fix that eventually.

    Advice to Management

    Keep doing what you know is best

    FIS Response

    Jun 15, 2017 – HR

    Thank you for your feedback. We appreciate the time you have taken to write your review and are pleased to hear that you are enjoying many of the benefits and perks offered at the Orlando campus. As... More


  2. "Senior Program Manager"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at FIS full-time

    Pros

    Give back Program Managementbenefits to the best company

    Cons

    Not sure what to write for cons

  3. "Good organnisation to start your career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Jacksonville, FL
    Former Employee - Anonymous Employee in Jacksonville, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at FIS full-time (More than a year)

    Pros

    Good facility for the employees and satisfactory packages

    Cons

    Managment is not employee centric


  4. "Enterprise Program Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Enterprise Program Manager
    Current Employee - Enterprise Program Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FIS full-time (More than 5 years)

    Pros

    Great work life balance. Remote work options. Resources are not generally an issue, at least compared to lots of my past experiences. Pay is fair and competitive. Benefits are great, including a decent stock match. Overall, a really good place to work.

    Cons

    Annual goal processes are not good, usually change or become obsolete before year end, so this company needs to adopt something more dynamic and real time vs static 12 month goals. Movement upward in the company for US employees is very difficult if you are not in one of the larger offices, such as Milwaukee or Jacksonville.

    Advice to Management

    Modernize goal setting. Ensure all employees are given the same opportunities to advance.


  5. "Benefits Billing Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Jacksonville, FL
    Former Employee - Anonymous Employee in Jacksonville, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at FIS full-time (More than 5 years)

    Pros

    great team in the department

    Cons

    needed more staff for the benefits department based on employees

    Advice to Management

    more staff for the department


  6. "FIS St. Petersburg"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Instructional Systems Designer in Saint Petersburg, FL
    Current Employee - Instructional Systems Designer in Saint Petersburg, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FIS full-time (More than 10 years)

    Pros

    The people make the difference.

    Cons

    Nothing to do with the company...

    Advice to Management

    Keep up the great work!


  7. Helpful (1)

    "Project"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Engineer in Orlando, FL
    Former Employee - Project Engineer in Orlando, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at FIS full-time (More than 5 years)

    Pros

    Some Colleagues pleasant Rare ability to work from home

    Cons

    Horrific Mgt, Low Pay, Difficult Working Conditions

    Advice to Management

    IMMEDIATE 360 MANAGMENT REVIEWS FROM DIRECT REPORTS

  8. Helpful (1)

    "Desperate?"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Jacksonville, FL
    Former Employee - Anonymous Employee in Jacksonville, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at FIS full-time (More than a year)

    Pros

    Co-workers are nice for the most part, although some are clique-ish.

    Cons

    Low pay. Almost no OT. Boring, boring work. Management doesn't really know what they are doing nor do they care. Rules change without warning. Many co-workers were fired for silly reasons. Most quit on their own.


  9. "Client Relations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Saint Petersburg, FL
    Former Employee - Anonymous Employee in Saint Petersburg, FL
    Doesn't Recommend

    I worked at FIS full-time (More than 3 years)

    Pros

    Free coffee, good benefits.

    Cons

    Departments don't work well with one another. Internal battles. Lack of useful training.

    Advice to Management

    Don't pile on work you know can't be done by one person in a day to save money.


  10. "Growning Pains"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at FIS full-time (More than 10 years)

    Pros

    FIS generally allows flexible schedules and work from home opportunities. Lots of different jobs available for different skills.

    Cons

    FIS has grown rapidly over the years by acquisition. The result is a Hodge podge of different cultures and business models. It is difficult to implement enterprise standards because the acquired line of business usually is able to trump the standard, and do their own thing.

    Executives don't seem to have a good understanding about the realities of what is going on at the line level operations, so initiatives are miscalculated.

    FIS has a good internal marketing to promote a common culture to the employees, but it does not work because the disparate background of the various business units. There is no cohesion from department to department.

    IT staff have no work life balance. They must work a full days M-F, and typically many hours on weekend maintenance windows and on call.

    There is a big emphasis on outsources us jobs to cheaper overseas resources.

    Advice to Management

    Good Luck, You have a lot of work ahead to put these pieces ahead.


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