FIS Reviews | Glassdoor

FIS Reviews

Updated December 14, 2017
1,862 reviews

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3.2
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FIS CEO Gary Norcross
Gary Norcross
584 Ratings

1,862 Employee Reviews

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Pros
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  1. Featured Review

    Helpful (1)

    "The best atmosphere I have ever worked in. I would never leave."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Support III in Orlando, FL
    Current Employee - Technical Support III in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FIS full-time (More than a year)

    Pros

    Fair wage, good hours - flexible vacations and caring management teams make this place the best work environment I have ever had the pleasure of working with.

    Cons

    Traffic getting there right now is hell, but they are working with the local business and state to fix that eventually.

    Advice to Management

    Keep doing what you know is best

    FIS Response

    Jun 15, 2017 – HR

    Thank you for your feedback. We appreciate the time you have taken to write your review and are pleased to hear that you are enjoying many of the benefits and perks offered at the Orlando campus. As... More


  2. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at FIS full-time

    Pros

    Interesting projects, work balance, and salary

    Cons

    A lot of politics

  3. "Not much opportunity for growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst in Houston, TX
    Former Employee - Business Analyst in Houston, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at FIS (More than a year)

    Pros

    Great people, and very generous PTO. It's fun to come to work everyday with the people in the Houston office.

    Cons

    Product is behind the needs of the industry. This is definitely hindering sales, and hurting the energy practice. Pay is also pretty low for the industry.

    Advice to Management

    Invest in your product! If you want to keep the energy practice alive, you'll have to do this to land clients.


  4. "Meh"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Services Consultant in Jacksonville, FL
    Former Employee - Client Services Consultant in Jacksonville, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at FIS full-time (More than a year)

    Pros

    They spend quite a bit of money on the holiday party at the end of the year.

    Cons

    No bonuses so they can provide everyone with a nice holiday party at the end of the year.

    I honestly felt like my group and I were lost in the shuffle. The culture tends to be if you aren't Sales, Project Mgmt, or Implementation, you just fade in the background.
    There's also tons of miscommunication between time zones as there is a lot of interaction between teams in EMEA, India, and Philippines.


  5. "n/a"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at FIS full-time

    Pros

    Benefits are wonderful. Workers are great to be around

    Cons

    Seem like its hard to grow with

    Advice to Management

    change some qualifications


  6. "OK company with very less pay, flexible schedule"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Consultant in Jacksonville, FL
    Current Employee - Senior Consultant in Jacksonville, FL

    I have been working at FIS full-time (More than 3 years)

    Pros

    Work form home option, not much of work.

    Cons

    No growth. No pay increase.


  7. "Fis is an okay place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    Pros

    It's a job with health insurance

    Cons

    It's a large faceless organization that doesn't care enough about its employees

    Advice to Management

    Better benefits, I see the big picture and cutting costs is part of it. But good people should be compensated.

  8. "Good company, however room for improvement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at FIS full-time

    Pros

    Significant global footprint and brand name

    Cons

    Getting work done by peer/companion systems is extremely slow and frustrating


  9. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I worked at FIS full-time (More than 10 years)

    Pros

    Worked some great people, domestic and international

    Cons

    Lack of training on all levels
    Multiple acquisitions make the 4th qtr a time of layoffs
    Year after year of 2% or less in increases
    Benefits have been reduced each year


  10. Helpful (2)

    "A hectic place that is cheap and lacks forward thinking in middle management."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Service Representative in Jacksonville, FL
    Former Employee - Client Service Representative in Jacksonville, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at FIS full-time (More than 3 years)

    Pros

    Worked around school schedule and family obligations. High standards even though the pay does not always match that. Really have nothing better to say.

    Cons

    Cheap and lacks innovative thought process. Was a drery place to work on a daily basis where most people do not seem happy. Did I forget to mention they are cheap.

    Advice to Management

    Listen to the people who actually interact with your clients on a daily basis. I assure you that they know more.


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