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FIS

Engaged Employer

FIS

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FIS Reviews

Updated May 29, 2023

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Found 10,385 of over 11K reviews
3.7
69% Recommend to a Friend
FIS CEO and President Stephanie Ferris
48% Approve of CEO

Found 9,533 of over 11K reviews

3.7
69%
Recommend to a Friend
48%
Approve of CEO
FIS CEO and President Stephanie Ferris
Stephanie Ferris
254 Ratings

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Commercial Customer Service Representative

What’s the best way to have a lack of compensation and incentive conversation in your department? I went above and beyond for years doing extra work, organizations etc and nothing has been reflected in pay. I thought my 5 year was going to finally show something but it did not. I’ve inquired about pay but it’s gotten nowhere.

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Finance

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Top Review Highlights by Sentiment

Pros
  • "Sungard Pune was one of the better companies to work for with good work life balance good hike and quality work(in 1098 reviews)
  • "The benefits are good with a 50% match for 401 k and a Employee Stock program that is good.(in 475 reviews)
  • "It is a regular paycheck and there are some really great people who work there as your co(in 371 reviews)
  • "Work culture is good and friendly(in 294 reviews)
  • "Maybe if you are lazy and you get good salary and you are in position where you dont do anything.(in 275 reviews)
Cons
  • "1. Poor Management 2. No Learning 3. No Onsite 4. No Hike 5.(in 415 reviews)
  • "Managers don't know what they are doing themselves and every day policy or procedures change and not everyone gets the information.(in 161 reviews)
  • "No training... and not provided at regular intervals.(in 114 reviews)
  • "No bonus allowed unless you are above SVP level or have at least 3 direct reports.(in 109 reviews)
  • "Old technology And skill also(in 104 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of FIS and is not affected by filters.

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  1. 5.0
    Current Employee

    Project Manager 1

    May 24, 2023 - Project Manager 1 in Jacksonville, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Wonderful early career/new graduate program

    Cons

    Sometimes Lots of change often

    Be the first to find this review helpful
  2. 1.0
    Former Employee, less than 1 year

    Do not work for this company. You will thank me later.

    May 19, 2023 - 401k Specialist 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Remote work is possibly the only pro I can think of when I worked for this company. I also did work with a diverse group of people which I VERY much appreciate. These will be the only 2 positives I can give this awful company.

    Cons

    Absolutely horrendous communication with management. They would act as if they did not have 3 minutes, literally 3 minutes to discuss serious issues with you. Degrading performance reviews, unrealistic expectations and disrespectful management. 5 weeks to "train" employees on 401ks? really? 401ks are incredibly complex and I found it ludicrous that we were given only 5 weeks of training on such a difficult type of work. $19 per hour to take nonstop incoming phone calls, many toxic was disrespectful pay at best. There is no ladder to climb here. You will live paycheck to paycheck your entire "career" working in the retirement plan division. Do not do this to yourself. I could go on and on. I have basically nothing positive to say about this company.

    Continue reading
    2 people found this review helpful
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  4. 5.0
    Current Employee

    Worldpay Merchant Services Perspective

    Apr 20, 2023 - Sales Solutions Consultant 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    All of this is from a Worldpay perspective (however I did start after FIS bought Worldpay). -Fantastic group of SCs, and everyone across Worldpay is always happy to help. -The organization is well structured and, once you learn who to talk to, it's easy to find information. -Worldpay leadership actually seems to care about us and fights to ensure we're taken care of. -Competitive pay, benefits, and career growth options.

    Cons

    Again, from a Worldpay perspective. -Obvious divide between FIS and Worldpay (has felt like two separate companies since I started over a year ago). This is even with multiple "win as one team" initiatives. -The majority of FIS people I've worked with are more interested in what benefits them rather than working together as a unified company and doing what's best for our customers. -FIS leadership seems to do what's best for the original FIS groups which can negatively impact the Worldpay group.

    2 people found this review helpful
  5. 4.0
    Current Employee

    Supportive people

    May 28, 2023 - Consultant in Minneapolis, MN
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I have had a lot of medical issues and the team has been understanding and supportive. The benefits are great.

    Cons

    There can be a lot of pressure at times for client deliverables.

    Be the first to find this review helpful
  6. 4.0
    Current Employee

    Decent work life balance

    May 23, 2023 - Business Systems Analyst in Jacksonville, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Work life balance is good. You can go above and beyond and be rewarded for it if you'd like but there is no downside to just showing up and doing your job well.

    Cons

    Sometimes non traditional hours at work

    Be the first to find this review helpful
  7. 5.0
    Current Employee, more than 3 years

    Amazing place to work, great compensation/benefits, awesome people

    Apr 12, 2023 - Financial Analyst I in Brown Deer, WI
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The PEOPLE! No matter what level, from entry level to upper management, everyone is willing to help each other out which makes it easy to grow in your role. Super supportive colleagues and the benefits and compensation packages are fantastic! This company cares about its people, and that's an impressive feature for such a large company that can also offer job security in these uncertain economic times.

    Cons

    Sometimes the workload can get dry by nature, BUT, there is no shortage of opportunities to expand your role. The company focuses a lot on internal promotions so going out and finding some new or unique projects you can help out on for someone on your team or another team entirely, is not only a good way to diversify your responsibilities, but it also pays off in the long-run because upper management notices initiative.

    Be the first to find this review helpful

    FIS Response

    Manager Employer Branding and Recruitment Marketing

    Thank you for giving us a five-star rating and sharing that FIS is an organization that cares for its people, has a supportive and talented workforce, and provides career growth opportunities. We appreciate your positive feedback and thank you for being a part of this great company.

  8. 4.0
    Current Employee, more than 5 years

    Company is in decline

    Mar 8, 2023 - IT Security Analyst in Jacksonville, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Interesting work, chance to learn many skills, excellent coworkers.

    Cons

    It was announced recently that there would be no raises for 2023. My only raise in the last 4 years was a result of a job change. The purchase of World Pay, 4 years ago resulted in a 17 billon dollar loss for the company, however the former CFO of WP is now the CEO of FIS & the former CEO of WP will become CEO of it again, once it is spun off. The cost of the this mistake is being paid by the rank and file employees, not the decision makers.

    Continue reading
    13 people found this review helpful
  9. 2.0
    Former Employee, more than 8 years

    Lacking business strategy

    May 28, 2023 - Director in Milwaukee, WI
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The individual people who actually deliver client value are incredible.

    Cons

    Management & Leadership often discourage value delivery in the shortest time, by introducing more stage-gates & process, delaying decisions, & focusing on metrics (to the detriment of behaviors). Those same managers & leaders are often mediocre at providing inspirational vision & motivation. Top talent is escorted out the door through relentless layoffs or demotivational behaviors from middle level mgmt.

    Be the first to find this review helpful
  10. 5.0
    Former Employee, more than 3 years

    Organized Chaos in a Good Way

    May 24, 2023 - Sr. IT Project Manager in Jacksonville, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The Best Group of Folks, Team Collaboration,

    Cons

    Bury you in unnecessary paperwork

    Continue reading
    Be the first to find this review helpful
  11. 4.0
    Former Employee, more than 3 years

    Good place to work in person

    May 20, 2023 - Project Manager in Collegeville, PA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    For project managers: work-life balance (this largely depends on what team, department and manager you are under) great teammates/managers

    Cons

    No pay raises/no adjusting for inflation the past 2 years No bonuses

    Be the first to find this review helpful
Viewing 1 - 10 of 9,533 Reviews
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FIS Reviews FAQs

FIS has an overall rating of 3.7 out of 5, based on over 10,851 reviews left anonymously by employees. 69% of employees would recommend working at FIS to a friend and 59% have a positive outlook for the business. This rating has decreased by -2% over the last 12 months.

According to anonymously submitted Glassdoor reviews, FIS employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at FIS. This rating has decreased by -2% over the last 12 months.

69% of FIS employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated FIS 3.8 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at FIS to be culture, career development, benefits and the cons to be workplace, management, compensation.

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Our Purpose At FIS, our purpose is to help businesses and communities thrive by advancing commerce and the financial world. Our values...More

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FIS

15 days ago

Diversity and Inclusion
The DEI Discussions #WomenOfFinTech | Silvia Mensdorff-Pouilly, SVP Head of EMEA Corporates & International Banking at FIS, and the Co-Founder of the European Women’s Payment Network (EWPN) shares about positive disruption. In the Women of FinTech Podcast, Silvia talks about how to elevate, sponsor, and advocate for our female colleagues. Hear the full episode here:
Shared image - ‎The DEI Discussions - Powered by Harrington Starr: The DEI Discussions #WomenOfFinTech | Silvia Mensdorff-Pouilly, Co-Founder of European Women's Payment Network (EWPN) on Apple Podcasts
‎The DEI Discussions - Powered by Harrington Starr: The DEI Discussions #WomenOfFinTech | Silvia Mensdorff-Pouilly, Co-Founder of European Women's Payment Network (EWPN) on Apple Podcasts
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FIS Photos

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FIS photo of: FIS lit up Times Square in celebration of our 50th anniversary.
FIS photo of: Some of our female executives participated in the Donna Race to  Fight Breast Cancer.
FIS photo of: CEO Gary Norcross hosts his townhall meeting in Chennai.
FIS photo of: Our offshore team at Scottish Widows Bank having a team outing/lunch in Bangalore.
FIS photo of: Our first Associate Development Program class recently wrapped up their learning week filled with networking opportunities, various special guest panels and product exploration activities.
FIS photo of: Employees collaborating at their monthly "Connect over Coffee" networking event.
FIS photo of: Employees participating in a Secret Santa gift exchange.
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Glassdoor has 10,851 FIS reviews submitted anonymously by FIS employees. Read employee reviews and ratings on Glassdoor to decide if FIS is right for you.