FIS Reviews | Glassdoor

FIS Reviews

Updated August 19, 2018
2,215 reviews

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3.3
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FIS CEO Gary Norcross
Gary Norcross
763 Ratings

2,215 Employee Reviews

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  1. "Senior Date Control Associate"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at FIS full-time

    Pros

    Great benefits
    Overtime available
    3 weeks paid vacation per year

    Cons

    Can't request vacation time after 90 days


  2. "Solid company, Cares about people mostly"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Leadership Mid-level in Atlanta, GA
    Former Employee - Leadership Mid-level in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at FIS full-time (More than 8 years)

    Pros

    Environment is professional usually, you’ll get somewhat fair pay, some benefits are above average. Large enough company to see upward growth for producers. Seems to be hit and miss about taking care of the employees. Producers are often rewarded and non-producers typically are addressed appropriately after time.

    Cons

    Well some benefits are above average others, like the health insurance, can put you in the poorhouse if you have to use it. The company, at the individual management level usually has theProducers are often rewarded and non-producers typically are addressed appropriately after time. best at heart for the employees, but the larger organization seems to be hit and miss about taking care of the employees. Re-organizational Events are managed poorly from the perspective of the employees And little effort beyond paying a severance is seemingly attempted. There is no comprehensive approach to finding potential placement inside the company before layoffs occur. Once an individual is slated for a layoff, very little interest for their remaining of the company but in a different position seems to be exhibited. The sales team loves to sell vaporware but this seems to be common across the industry.

  3. "I don't know what to say"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at FIS full-time

    Pros

    Stable job as long as you keep your head down and don't get involved

    Cons

    Too much drama. Very strict with no talking and such.


  4. "FIS Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Writer in Houston, TX
    Former Employee - Technical Writer in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at FIS full-time (More than 10 years)

    Pros

    Good work environment, good benefits

    Cons

    A bit too bureaucratic, perhaps too many layers of management


  5. Helpful (1)

    "Sr Data Controll"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at FIS full-time

    Pros

    Great health benefits. Paid Time off as soon as you walk through the door.

    Cons

    Ran buy people in foreign countries


  6. "Always looking for another job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Debt Collector in Northport, AL
    Current Employee - Debt Collector in Northport, AL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at FIS full-time (More than a year)

    Pros

    My coworkers are the best part of the job.

    Cons

    Management is not helpful and tries to bully people in to doing what they want

    Advice to Management

    Be more worker friendly it feels like a prison.


  7. Helpful (1)

    "Implementation conversion"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at FIS full-time

    Pros

    Decent salary, great people, beautiful building

    Cons

    Inconsistent work life balance. They leave work from home opportunities up to the product managers which means some are more flexible and allow a set schedule to work from home (like 2 days a week or even half days in the office), while others can only work remote only if they beg and plead and have a valid circumstance (like the house is flooded) and you need to stay home until the issue is addressed but they still want you to come in if it's not an all day event. Additionally there is a lot of long hours and weekends involved with very little flexibility with life schedule

    Advice to Management

    Be more consistent. If the position is flexible enough to work remote allow it across the board. Make it a FIS policy to have 2 days out of the week to work remote. Do not leave it for the product managers. We work closely with all of the different product lines and it seems unjust to have your coworker that you work closely with, be able to consistently work from home while others are not especially when we all report to the same boss at the end of the day. Also have more opportunities for growth within the same position. It doesn't make sense that an entry level 'specialist I' for example should have that same title for 10 years and still hire a 'senior' position for a brand new employee. That senior position should of been offered to that 10 year employee while opening the entry level position to someone new.

  8. "Fraud Specialist"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Jacksonville, FL
    Current Employee - Anonymous Employee in Jacksonville, FL

    I have been working at FIS full-time (More than a year)

    Pros

    Open concept for you to think on your own. Think like you're the boss of your own business

    Cons

    If you are looking for structure in your position it may not be a great fit for you

    Advice to Management

    N/A


  9. "Dated"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at FIS full-time (More than 8 years)

    Pros

    Large company that has a descent size footprint in the small to mid-size banking market.

    Cons

    Not putting much emphasis on growing or expanding their technology other than through acquisition...its dated or stale at best.

    Advice to Management

    Look at the products you have and figure out how to integrate into some of the other offerings. Look to employ more forward thinking minds that have experience with cutting edge companies...this will help take your organization to the next level.


  10. "Good company but ProNet is struggling"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Phoenix, AZ
    Current Employee - Anonymous Employee in Phoenix, AZ
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at FIS full-time (More than 3 years)

    Pros

    Culture, everyone is willing to share knowledge, you will learn more here than any other job which is a great launching point for your next career.

    Cons

    Stress, work/life balance, little recognition, little room for advancement outside of the call center floor.

    Advice to Management

    The parent company is doing well and continuing to grow. Some of the divisions are struggling to grow, adapt, and high turnover.


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