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FIS Reviews

Updated January 17, 2018
1,895 reviews

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3.3
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Approve of CEO
FIS CEO Gary Norcross
Gary Norcross
601 Ratings

1,895 Employee Reviews

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Pros
Cons
More Pros and Cons

  1. Featured Review

    Helpful (2)

    "The best atmosphere I have ever worked in. I would never leave."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Support III in Orlando, FL
    Current Employee - Technical Support III in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FIS full-time (More than a year)

    Pros

    Fair wage, good hours - flexible vacations and caring management teams make this place the best work environment I have ever had the pleasure of working with.

    Cons

    Traffic getting there right now is hell, but they are working with the local business and state to fix that eventually.

    Advice to Management

    Keep doing what you know is best

    FIS Response

    Jun 15, 2017 – HR

    Thank you for your feedback. We appreciate the time you have taken to write your review and are pleased to hear that you are enjoying many of the benefits and perks offered at the Orlando campus. As... More


  2. "Good work life balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at FIS full-time

    Pros

    Provides work from home opportunity

    Cons

    Low salary and old technologies

  3. "Very Happy at FIS"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Security Analyst in Little Rock, AR
    Current Employee - Senior Security Analyst in Little Rock, AR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FIS full-time (More than 10 years)

    Pros

    Lots of vacation time.
    Good pay.
    Work from home if necessary.
    My co workers and manager are great.

    Cons

    Nothing negative to report


  4. "FIS is a great place to work"

    StarStarStarStarStar
    Current Employee - Corporate Counsel in Jacksonville, FL
    Current Employee - Corporate Counsel in Jacksonville, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FIS full-time (Less than a year)

    Pros

    The people within FIS are its greatest asset.

    Cons

    Compensation seems to be a little below market average.


  5. "HORRIBLE Benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Systems Analyst in Los Angeles, CA
    Current Employee - Business Systems Analyst in Los Angeles, CA
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at FIS full-time (More than 5 years)

    Pros

    The management I work under are great, look out for their employees. Can't say this is the case throughout the entire company.

    Cons

    HORRIBLE Benefits. Company of this size pays VERY LITTLE towards monthly premiums for medical costs. Who can afford prescriptions at $1900 a month until you meet the $6000 deductible and them $1000 a month there after....

    Advice to Management

    Provide better medical benefits to your employees..


  6. "N/a"

    StarStarStarStarStar
    Former Employee - Customer Service Representative in Little Rock, AR
    Former Employee - Customer Service Representative in Little Rock, AR
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at FIS full-time (More than a year)

    Pros

    Great place to work, and good benefits.

    Cons

    The company is very unpredictable


  7. "FIS is a great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Support Representative in Oklahoma City, OK
    Current Employee - Product Support Representative in Oklahoma City, OK
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at FIS full-time

    Pros

    Company has a good overall structure that encourages employees to grow. They provide good incentives, stock options, and 3 weeks of vacation starting out. Plus almost a week of personal choice holidays.

    Cons

    Work can be very fast paced and stressful at times. Bank Reps and end users can be very rude.

  8. "Business Analyst, Supervisor of Product Support Representatives"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Milwaukee, WI
    Former Employee - Anonymous Employee in Milwaukee, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at FIS full-time (More than 10 years)

    Pros

    Treat Employees well, Variety of career opportunities

    Cons

    I can't think of any cons as of now


  9. "Learned a lot, glad to move on"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Support Representative in Columbia, MD
    Former Employee - Product Support Representative in Columbia, MD
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at FIS full-time (More than a year)

    Pros

    A lot of experience to be gained by working here, but at a high price to your sleep and social life.

    Cons

    Expect to spend a lot of time away from home. Putting out fires everyday, angry clients calling, and expect to be up at 3AM because you're on call.

    Advice to Management

    Do not grant production/sudo access for Product Support Reps. Also better documentation as well as better training for those writing patches/updates/port requests so we don't have to roll them back all the time.


  10. "call center manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at FIS full-time

    Pros

    Great Benefits, vacation, 24/7 and OT

    Cons

    Locked into set processes and procedures, poor training

    Advice to Management

    Takes the attitude of do as I say don't do as I do.


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