Stay away - Retirement Specialist FIS Employee Review

Where can I start? Training is TERRIBLE. They make you start taking calls EVEN when you or your training classmates have advised they are not getting it. Retirement plans are complicated and it requires good training. Training is a joke. OVERTIME IS NEVER ENDING. They have to stop saying is every once in a while. Is every day, every week, work holidays unnecessarily. You are recorded even when you are on hold. So if you say something they don't like, you can get fired. They don't have enough Spanish reps available and they are overworked because they are not enough. The pay for Spanish is only .50 extra which is a joke for the hassle and terrible amount of calls you get while every English speaking rep is available. The company has as reference ONE page with terrible translations in Spanish of legal disclosures. They don't have an interpreter line for any language which is terrible and not accommodating to ANY person. There's a differential for working after 6pm. I wasn't getting paid correctly and was missing it. To get it fixed it took a MONTH of back and forth of them saying I was wrong and I wasn't. Withholding wages to me and my other teammates was going on for a while. And that's not right. In conclusion...I have never worked for a company like this and I will never go back even if I'm starving.