Nationally Ranked Top OSP (Or is it OSR now?) - This Place is Terrible - Outside Sales Representative Fastenal Employee Review

1.0
May 23, 2016
Recommend
CEO approval
Business Outlook

Pros

Autonomy (somewhat, they have GPS on trucks now and if you go over your 1 hour allotted lunch you may get let go even as a top 10 sales rep in the entire company), the lower level employees were good to work with and down to earth, if you stick around 15-20 years it has the potential for decent pay

Cons

Please do not let the Pros fool you- I would have rated Fastenal a ZERO STAR if I could have. This is a terrible place to work unless you are fresh out of college or new to sales. The pay is laughable compared to the competition (I made half of what I would have made with my numbers if I worked at the Red company). The management could best be described as "snakes in the grass"- they support you to your face, yet are always looking to throw you under the bus if it helps them advance personally. I worked in the "mid-south region" which from what I hear is notorious for being the cheapest region in the company. Although "innovation" is one the 5 Fastenal values, any innovation or suggestions that were communicated were quickly shot down by what I would consider less than qualified leadership as they are mostly Fastenal lifers that drink the company kool-aid (everyone else leaves). This company has had 4 CEO's in the 2.5 years I worked there with no substantial improvement other than maybe return to shareholders (that is what Fastenal does best, invest in Fastenal and work somewhere else). At the end of the day the actions I experienced at the hands of Fastenal leads me to believe they feel they do not need you and you will be treated as such. You will not be treated as a person that brings value. You will be treated as a number that can be replaced at any time. Bleed blue and tow the company line or they will find a way to get rid of you in order to get another yes man in the building. I have seen top performer after top performer leave the company or get let go in my 3 years with the company and they simply do not care because they will pay somebody even less to come in and do your job. Let me also qualify my comments lest I come off unjustly disgruntled: I was a nationally ranked top 10 OSP within the company, My BOB started at 15k a month and when they let me go my BOB was 100k per month- more than the average fastenal branch. I am not bashing the company because I failed, but rather because they treat their employees, no matter how good or successful, like they have no value. Follow the handbook, read the handbook front and back, they will use every word of it against you during and after your employment. GO WORK SOMEWHERE ELSE. THIS PLACE IS A $6B COMPANY RUN LIKE A SUMMERTIME LEMONADE STAND.

Explore other reviews about Fastenal

5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Good job to have during college. People are easy going and easy to get along with. Overall really good experience

Cons

Gets repetitive after a while

3.0
Jun 9, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They offer training programs through their internal “Fastenal School of Business.” A few good mentors to guide you should you find one and if you’re willing.

Cons

* Work/Life Balance - No official WFH opportunities. Branch employees were told to report, even during the COVID-19 pandemic. 15 days of PTO (10 for vacation and 5 for sick). You don’t earn additional PTO until the start of the year following your 5 year anniversary. * Pay - pay is inconsistent and they find reasons to change your pay by eliminating and changing titles. Pay is below industry standard and is a base + bonus program for most roles. * Boys Club - Especially in MN/WI area. Positions created or filled for cast off tenured employees to find them another spot rather than termination. Promotions based on political moves instead of merit or opportunities for growth. Positions posted for new roles internally but sometimes not shared with teams to allow for those politically motivated decisons to fill a spot. If a role is only posted for 1-week vs 2-weeks, it usually means they have a specific candidate in mind to take that role. * Cheap & Tacky - Required to travel but not all meals are covered. Welcome to stay at hotel that offers free breakfast but no per diem for lunch or dinner. Some meetings or trainings might provide lunch. When traveling for team meetings or trainings, usually required to share rooms - sometimes with other employees you’ve never met. Encouraged to book rooms using discount codes provided by customers. There is a target room rate they’d like you to hit and sometimes it means driving out of the way. They’d rather the expense hit elsewhere such as fuel and travel versus the room rate.

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