Informative and Boring - Part Time Sales Support Fastenal Employee Review

3.0
Jan 9, 2012
Recommend
CEO approval
Business Outlook

Pros

- Flexible hours if you're a student - good place to learn a little bit about inventory management/tools/fasteners - Responsible for essentially running the store while OSP/GM are out on sales calls - Looks good on a resume

Cons

- NO FORMAL TRAINING, this is seriously the worst aspect of the job. They expect you to learn things by yourself, or get taught by the online courses. 1.) there's hardly any time to pay consistent attention to the online courses when you're constantly answering the phone, sourcing/pulling product, and helping walk in customers. If you don't learn the minute details of the job then you get yelled at for not picking up the pace. - the job can get VERY boring. Let's face it, fasteners aren't the most interesting thing in the world. - Expected to do a lot with very little guidance.

Explore other reviews about Fastenal

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Management is good Hours are negotiable Time off is available Opportunities to move up always available

Cons

No commissions for part time

2.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

I like my coworkers and my GM is a good .

Cons

The business model and lean staffing is simply unsustainable. Entry level pay, part time, little training, no commissions. Fastenal is focused on the sale rather than the customer. The wing it mentatility leaves customer service lacking. It's a roll coaster of putting one fire out after the other. They sale the position during the interview process but after your in there's empty promises with no real timelines for when the advancement is coming. Upper management seems out of touch with the day to day business. If you ask for help they simply say you have a good schedule. It's extremely disappointing that it has turned out this way because I was excited about the prospect of becoming an Account manager.

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