Former general manager - General Manager Fastenal Employee Review

1.0
May 11, 2013
Recommend
CEO approval
Business Outlook

Pros

Great place to learn right out of college Took what I learned and went into pharmaceutical sales

Cons

7-5, then more Really low pay Understaffed Way to many goals (Vending, Web Actives, Government Account, PPS, Actives, Margin, Freight, Sales, Past Dues, New Accounts, 3PL, Industrial Services, Vendor Appointments, Safety Specialists, Metalcutting Specialists, Vending Specialists) - Can't we just sell. The Christmas bonus really is a box of candy. Been that was all 7 years I was there. Small territories = hard to grow Understaffed again... Price guidance was reason I left. They installed prices to customers that were 3-4 times more expensive than Fastenal's competitors. I had a ton of pissed customers complaining about price, and there was nothing I could do about it. Happy I'm gone.

Explore other reviews about Fastenal

5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Good job to have during college. People are easy going and easy to get along with. Overall really good experience

Cons

Gets repetitive after a while

2.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

I like my coworkers and my GM is a good .

Cons

The business model and lean staffing is simply unsustainable. Entry level pay, part time, little training, no commissions. Fastenal is focused on the sale rather than the customer. The wing it mentatility leaves customer service lacking. It's a roll coaster of putting one fire out after the other. They sale the position during the interview process but after your in there's empty promises with no real timelines for when the advancement is coming. Upper management seems out of touch with the day to day business. If you ask for help they simply say you have a good schedule. It's extremely disappointing that it has turned out this way because I was excited about the prospect of becoming an Account manager.

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