This company is a joke. - OUTSIDE SALES Fastenal Employee Review

1.0
Nov 5, 2009
Recommend
CEO approval
Business Outlook

Pros

I an only reccomend a job at Fastenal if you are interested in the industry and need a decent benfits package. There are NO other pros to working for this company.

Cons

I took this job 3 years ago because they were hiring and I was sold the typical line of BS, which I bought. "Great career advancement potential, company training, benefits, entrepreneurial spirit"..etc. Firstly, let me say that the entire culture of this company is very immature. The trainings are conducted mostly by people who have no experience in the field and are hired as teachers. When I was flown to Winona to attend the Branch Mgr Development progam for a month, we were given a $25.00 coupon card for groceries. WTF? The salary sucks. We rarely have the product on the shelf that the customer needs. You are expected to sell your products at 30-40% over the competition. The managers are usually promoted from within, but there is a lot of politics involved as well. You are expected to help with other store moves, and work overtime without compensation. Management is clueless. They do not want entreprenuers, they want slaves..there is no decision making power. In most other fields, outside sales professionals are respected for their craft and allowed an expense account, and other benefits, but not a Fastenal. They tout that they are a " frugal company". Christmas bonuses consist of a letter from the CEO and a box of candy...seriously. I am a bit disgruntled over the way I was fired, but I have to say that it was the best thing that could have happened. I should have left after my first year, but I had developed good relationships with customers and co-workers.

Explore other reviews about Fastenal

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Management is good Hours are negotiable Time off is available Opportunities to move up always available

Cons

No commissions for part time

2.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

I like my coworkers and my GM is a good .

Cons

The business model and lean staffing is simply unsustainable. Entry level pay, part time, little training, no commissions. Fastenal is focused on the sale rather than the customer. The wing it mentatility leaves customer service lacking. It's a roll coaster of putting one fire out after the other. They sale the position during the interview process but after your in there's empty promises with no real timelines for when the advancement is coming. Upper management seems out of touch with the day to day business. If you ask for help they simply say you have a good schedule. It's extremely disappointing that it has turned out this way because I was excited about the prospect of becoming an Account manager.

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