General Manager - General Manager Fastenal Employee Review

2.0
May 15, 2014
Recommend
CEO approval
Business Outlook

Pros

-Good out of college job to gain experience, - Working your own store, not much oversight to day to day activities

Cons

Turnover, lack of direction, low pay, not great benefits, one of the biggest things is that everyday something changes, one month company will focus on one thing then the next another. You never get a general idea of where you need to head to grow your business. Lack of a full-time staff makes it hard to gain new business, because not enough time to make quality sales jobs.. No commission on sales below 20% margin even though most of those sales are national accounts that you have no say in the pricing.

Explore other reviews about Fastenal

5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Good job to have during college. People are easy going and easy to get along with. Overall really good experience

Cons

Gets repetitive after a while

2.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

I like my coworkers and my GM is a good .

Cons

The business model and lean staffing is simply unsustainable. Entry level pay, part time, little training, no commissions. Fastenal is focused on the sale rather than the customer. The wing it mentatility leaves customer service lacking. It's a roll coaster of putting one fire out after the other. They sale the position during the interview process but after your in there's empty promises with no real timelines for when the advancement is coming. Upper management seems out of touch with the day to day business. If you ask for help they simply say you have a good schedule. It's extremely disappointing that it has turned out this way because I was excited about the prospect of becoming an Account manager.

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