Terrible Employer - General Manager Fastenal Employee Review

1.0
May 6, 2015
Recommend
CEO approval
Business Outlook

Pros

Not many I can think of

Cons

Where should I begin. Every position under General Manager is ok. Once you become a GM you will not be with the company long if you have your own mind and opinions. Also being at a larger store helps. If you take over a struggling store like I did you will get no help or support. All you will get is told come on there is so much potential in this market. I also have never seen a company that gives you a title and doesn't allow you to run the branch. I had terrible sales people and part time employees under me. I tried to do written disciplinary action on them only to be told I was not allowed to. So basically I was not a manager but a scape goat for when the time was right. When I was a sales rep I could sell anything to any customer and how I got rewarded was promoted and then booted out the door when I asked for help and disagreed with upper management on some issues at hand. Even though they only see numbers behind a desk and are not in the field daily. My advice is do what everyone else does here get finish your college do the full time sales position all the while looking for something better. Do not take a GM position unless you want to use it on a resume and plan on leaving within a year or two. Pay is terrible for GMs you are expected to do the job of 5 people while working for under 50k a year. You are responsible for collections (which they take out of your comission for past dues) accounting, operations, logistics, sales, and managing your people with no authority. I left and went to a real sales company and tripled my income of the street. If you can get into sales ANYWHERE else do it immediately and do not hesitate. I have had so many collegues leave this place only to be happier treated like a human being and make more money. I can't even begin to count how many leave. Read some reviews and see how high the turnover is that's why fastenal can't beat its competition and never will is because they value human capital as nothing. All they care about is overcharging everyone for everything and the fat CEOs in Winona MN stuffing their pockets from all of our hard work.

Explore other reviews about Fastenal

5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Good job to have during college. People are easy going and easy to get along with. Overall really good experience

Cons

Gets repetitive after a while

2.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

I like my coworkers and my GM is a good .

Cons

The business model and lean staffing is simply unsustainable. Entry level pay, part time, little training, no commissions. Fastenal is focused on the sale rather than the customer. The wing it mentatility leaves customer service lacking. It's a roll coaster of putting one fire out after the other. They sale the position during the interview process but after your in there's empty promises with no real timelines for when the advancement is coming. Upper management seems out of touch with the day to day business. If you ask for help they simply say you have a good schedule. It's extremely disappointing that it has turned out this way because I was excited about the prospect of becoming an Account manager.

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