Good option to learn how a buisness operates - General Manager Fastenal Employee Review

2.0
Jun 7, 2023
Recommend
CEO approval
Business Outlook

Pros

Lean company that will make it through tough times. Able to be competative in the market. Working at a branch you learn every aspect of business in general. You will go from contacting new customers, ordering parts, delivering parts and collecting payment. As well as learning how to deal with profitability and how that affects the 'bottom line'.

Cons

Very difficult to move up. Takes time and management makes all of the difference. As with other sales jobs you live and die by comissions. Hardest part is the year over year growth. (ie. if you have a big month this year, it'll be hard to surpass that the following year and get any sort of comission). Requirement of 50 hours salary means you work a lot with no chance of overtime or options of working less, it's a set 50.

Explore other reviews about Fastenal

5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Good job to have during college. People are easy going and easy to get along with. Overall really good experience

Cons

Gets repetitive after a while

2.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

I like my coworkers and my GM is a good .

Cons

The business model and lean staffing is simply unsustainable. Entry level pay, part time, little training, no commissions. Fastenal is focused on the sale rather than the customer. The wing it mentatility leaves customer service lacking. It's a roll coaster of putting one fire out after the other. They sale the position during the interview process but after your in there's empty promises with no real timelines for when the advancement is coming. Upper management seems out of touch with the day to day business. If you ask for help they simply say you have a good schedule. It's extremely disappointing that it has turned out this way because I was excited about the prospect of becoming an Account manager.

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