Fun coworkers but terrible management - Customer Service Representative FedEx Freight Employee Review

2.0
Dec 26, 2013
Recommend
CEO approval
Business Outlook

Pros

Great coworkers, good pay for the area, best company to work for in area

Cons

Supervisors micromanage terribly, can't be off the phone for more than a couple of minutes and they're tracking you down. Supervisors play favorites. Hard to get out of customer service department after hey tell you it's the best job to start in.

Explore other reviews about FedEx Freight

5.0
Jan 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people, super comfortable work environment.

Cons

There is drama eventually. But kinda inevitable at any job.

4.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay ,benefits ,and people. Can move up/on to other positions. Education reimbursement too

Cons

Heavier boxes ,also awkward sizes that are large! Then step up into truck with those heavy n awkward boxes.12 hr days, not 10 as posted in job application box. Supposedly contracting out soon so be careful if choose this job.cant follow procedures for truck loading safety bc in reality it’s that’s not how it’s done on trucks bc everyday is a rush (they say it isn’t though)

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