The work is simple but the management is killing the company. - Production Coordinator FedEx Office Employee Review

2.0
Feb 23, 2012
Recommend
CEO approval
Business Outlook

Pros

You'll get 70% off on express shipping and 50% off on ground shipping. Being open 24 hrs in many locations also allows for flexibility in scheduling.

Cons

Fedex may be great at processing packages and coordinating their shipping but they are terrible at production. The equipment is old and broken and printers are run years and years past their lifespans so that the most basic tools you need to work are not available. All quality/service problems are viewed as a matter of processing that can only be solved with their cumbersome software not by providing adequate tools. I've been told directly by executives that Kinko's was only bought for the retail space and Office hasn't had a profitable year since the purchase.

Explore other reviews about FedEx Office

5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

do not micro manage encourage making decisions on your own team work

Cons

work from home so you are secluded and it is hard to meet other teams to advance your career

4.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Have a Strong staff and great customers -for the most part. Don't see my boss but 1-2 month.

Cons

The corp fluff to accomplish something. Setting all these goals and targets then forget about 90% until it's time to do the yearly "anonymous" survey. Then you see which stores had how many surveys done. 🙄 Keep it short and sweet it would be more effective. Have outstanding customer service but don't do anything personal in your store to recognize your customers. Be different but don't show it 😂 Working for Amazon now with no more pay. It benefits the store not us in our paychecks. At times unrealistic expectations with a high volume store and a staff of 4-5.

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