Customer Service Representative - Anonymous employee FedEx Office Employee Review

2.0
Feb 2, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There is flexibility and it is a low pressure job where you won't really get bored as there are different things to be doing all time, in shipping, receiving and printing/self-serve help

Cons

Management is incompetent in many areas with no grasp of the realities of the situation on the floor and oftentimes you are short-staffed due to people calling in sick. Other employees are often not trained in all parts of the business so are unable to help with everything.

Explore other reviews about FedEx Office

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Locations support each other. Easy to collaborate with fellow managers. Free educational courses

Cons

Corporate means you have to play the game

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Good camaraderie, production can be fun.

Cons

Work load is high with few to no breaks, pay is low for what you produce.

See reviews by: Helpful|Rating|Date|All