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      FedEx Office

      Part of FedEx

      Engaged Employer

      FedEx Office reviews

      A once great job destroyed - Anonymous employee FedEx Office Employee Review

      1.0
      Feb 14, 2010
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - The people you work with are generally good people - The job can be exciting and fast paced if you're in the right location

      Cons

      - Senior management is clueless about what goes on in the stores - Customers have been trained for 30+ years that they can abuse the employees and get what they want - District and Regional leadership can run things however they want while corporate screams to the highest hills that every store should do things the same - No oversight of middle-management - Stores are held to 100% execution and compliance while corporate is held to 80% (publicly stated) - "Open communication" goes one way only

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      5.0
      May 20, 2026
      National fulfillment representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      do not micro manage encourage making decisions on your own team work

      Cons

      work from home so you are secluded and it is hard to meet other teams to advance your career

      4.0
      Jun 13, 2026
      Store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Have a Strong staff and great customers -for the most part. Don't see my boss but 1-2 month.

      Cons

      The corp fluff to accomplish something. Setting all these goals and targets then forget about 90% until it's time to do the yearly "anonymous" survey. Then you see which stores had how many surveys done. 🙄 Keep it short and sweet it would be more effective. Have outstanding customer service but don't do anything personal in your store to recognize your customers. Be different but don't show it 😂 Working for Amazon now with no more pay. It benefits the store not us in our paychecks. At times unrealistic expectations with a high volume store and a staff of 4-5.

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