Communication at Fifth Third - Commercial Loan Officer Fifth Third Employee Review

The communication was lacking. Noone knew what was going on and it was very difficult to get any information on procedures. They usually passed the buck. You would call one supervisor and they would tell you to call another to get your answer. I worked in the mortgage side of Fifth Third and it was very difficult to do my job. Just before I was hired they had changed their computer system and it was difficult to use the system and I was left on my own to figure it out. I would call for help and they were rarely able to help me.