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    Fifth Third Reviews

    Updated September 18, 2017
    1,411 reviews

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    Full-timePart-time
    3.4
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    Fifth Third President & CEO Greg D. Carmichael
    Greg D. Carmichael
    170 Ratings

    1,411 Employee Reviews

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    Pros
    Cons

    • Not a healthy work/life balance with all the added stress (in 32 reviews)

    • Sometimes, Upper management felt a need for constant conference calls to monitor sales/profitability/marketing efforts (in 67 reviews)

    More Pros and Cons

    1. Helpful (1)

      "Great Environment"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Disputes Servicing Specialist in Cincinnati, OH
      Current Employee - Disputes Servicing Specialist in Cincinnati, OH
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Fifth Third full-time (Less than a year)

      Pros

      Pay is good
      Work with great people

      Cons

      I dislike the work I'm doing. Hours could be better

      Advice to Management

      Maybe a morale day once a quarter or something? Or even a half day.

    2. "The detail is in the micro management"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Banker in Chicago, IL
      Former Employee - Banker in Chicago, IL
      Doesn't Recommend
      Positive Outlook
      Approves of CEO

      I worked at Fifth Third full-time (More than 3 years)

      Pros

      Great structure
      Great training
      Great networking ability
      Great locations
      Energetic and focused team members

      Cons

      At mercy of the immediate manager, whom is just chasing her/his numbers to leverage their next move. Not fair at all to a career bankers or academic track employees. Upper management is oblivious, due to the chain of command structure.

      Advice to Management

      Consider auditing manager practices independently, rather than asking the to submit their reviews

      3. Join the Fifth Third team
      See Our Latest Jobs

    3. "Satisfied on a short staff."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Personal Banker I in Kettering, OH
      Current Employee - Personal Banker I in Kettering, OH
      Recommends
      Positive Outlook
      Approves of CEO

      Pros

      You can really change someone's life. Great benefits and retirement package. Good coaching and management. Good chance at a promotion from within.

      Cons

      Short staffing always seems like an issue. With the banking industry changing as technology gets better, they tend to hire less bodies for the branches.

    4. "Love the culture---Former Investment Executive"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Louisville, KY
      Former Employee - Anonymous Employee in Louisville, KY
      Recommends
      Neutral Outlook
      Approves of CEO

      I worked at Fifth Third full-time (More than 3 years)

      Pros

      During my nearly 4 years as an IE with Fifth Third Investments, I truly enjoyed the team and the bank culture. Since my departure, there have been substantial changes due to the pending Dept of Labor ruling. The program is likely much different than I recall, but I'm confident that the team in Louisville is still a great team of hard working and caring people.

      Cons

      Not a real "con", just a piece of advise to a potential employee for the investment side: Always remember that you're a guest in the branch's house. If you look after the best interest of your branch team, your chances for strong referrals and success are much greater. Do what's right for the customer and everything else will fall into place.

      Advice to Management

      Keep being supportive and open to the needs of the IE. The demands of the DOL ruling will change the way they do business. You're a great team. The IE's may be feeling like they're on an island right now. They're feeling the pressures from management, DOL, compliance, the branches, and their wallets. Let em know they're loved and you have their back. All of the regulatory changes since 2001 are aimed at one thing---cutting out the unethical reps from the industry. You have a great group, highly ethical, and strong character. if business isn't where you want it to be, seek their ideas on how to get there before assuming they don't care.

    5. "Teller"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at Fifth Third part-time (More than a year)

      Pros

      Great company. Willing to work with you. Part time benefits

      Cons

      Lazy assistant managers. Grumpy drive thru customers.

      Advice to Management

      Work harder.

    6. "Administrative 1"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Administrative Assistant I in Chicago, IL
      Former Employee - Administrative Assistant I in Chicago, IL
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Fifth Third full-time (More than a year)

      Pros

      Good hardworking people and great benefits.

      Cons

      Restructuring and eliminating of departments due to financial limitations.

    7. "Lead csr"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Lead Customer Service Representative
      Current Employee - Lead Customer Service Representative
      Recommends
      Approves of CEO

      I have been working at Fifth Third full-time (More than 3 years)

      Pros

      Benefits, 401k match, good pay, work/life balance, understanding and supportive of all life styles and abilities

      Cons

      Sales goals unattainable at times. Understaffed and under trained new staff that causes more work for knowledgeable staff

      Advice to Management

      Help knowledgeable staff find where they fit and have attainable positions that don't include sales goals

    8. "Great company"

      StarStarStarStarStar
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      Pros

      Training programs are the best in the industry
      Highest base pay in banking industry
      Promote talent from within and they cultivate your strengths to help you succeed, outstanding one on one training with upper management.
      Outstanding 401k

      Cons

      Branches are working with less & less staff which creates stressful atmosphere all around, customers seeing the short staffing model and very unhappy with the changes.
      Compensation for meeting/exceeding goals is not what they made it seem in initial interviews. Company cutting staffing/incentives/benefits/health insurance benefits very expensive. Not a healthy work/life balance with all the added stress

    9. "Financial Center Manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Doesn't Recommend
      Negative Outlook
      Approves of CEO

      I have been working at Fifth Third full-time

      Pros

      good system, great tools, nice schedule

      Cons

      lies and deceit, no one is trustworthly

      Advice to Management

      hire train regionals

    10. "Excellent Company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Approves of CEO

      I have been working at Fifth Third full-time (More than 3 years)

      Pros

      benefits, compensation, advancement, work life balance

      Cons

      no cons to working at fifth third

      Advice to Management

      keep up the great working focusing on the customer

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