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Fifth Third Reviews
Updated Jun 2, 2023
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Found 3,275 of over 3K reviews
68% Recommend to a Friend
80% Approve of CEO
Found 3,277 of over 3K reviews
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Recommend to a Friend
Approve of CEO
Greg D. Carmichael
958 Ratings
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Top Review Highlights by Sentiment
Pros
- "The benefits are good and finding internal promotions is easy to a point (see below)." (in 381 reviews)
- "Worked with some great people..... trained well unlike other banking institutions I have worked with." (in 152 reviews)
Cons
- "managers do not get proper training and guidance in operations and risk management." (in 73 reviews)
- "Tons of layoffs, senior management is not approachable, raises are lackluster, health insurance is not good" (in 21 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
Ratings by Demographics
This rating reflects the overall rating of Fifth Third and is not affected by filters.
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- Former Employee★★★★★
Pros
Great culture, benefits, pay, etc.
Cons
Nothing comes to my mind
- Current Employee, less than 1 year★★★★★
Good pay, good hours
Jun 1, 2023 - Part-Time Customer Service Representative in Bay City, MIRecommendCEO ApprovalBusiness OutlookPros
Time goes fast because you stay busy.
Cons
The position demands a lot.
Continue reading - Former Employee, less than 1 year★★★★★
Disorganized and Grossly Understaffed
May 30, 2023 - Personal Banker I in Shorewood, ILRecommendCEO ApprovalBusiness OutlookPros
There are talented personal bankers who have remained with Fifth Third.
Cons
Local branches are grossly short-staffed, almost at dangerous levels where only 2-3 employees may only be present at certain times of day. Often little to no time can be spent on customers as more time is needed to assist a single Lead Teller at the branch. And we were frequently pushed to promote credit cards and services to clients who did not need them.
Continue reading - Current Employee, more than 3 years★★★★★
Pros
Opportunity to work in banking without experience.
Cons
Pay is not that great, and training is not that great.
Continue reading - Current Employee★★★★★
Pros
Cares about employees, and overall success of the organization and shareholders.
Cons
Hard to increase salary overall, even with promotions.
Continue reading - Former Employee, more than 1 year★★★★★
Pros
Great working environment. A very good environment that promotes career growth
Cons
I cannot think of anything that I didn't like
- Current Employee, more than 3 years★★★★★
Great company
May 27, 2023 - Corporate Security Investigator in Cincinnati, OHRecommendCEO ApprovalBusiness OutlookPros
Salary, benefits, culture, opportunities, and diversity.
Cons
Work-life balance can be a struggle at times.
- Former Employee★★★★★
Bank
Jun 2, 2023 - Relationship Manager III, Vice President in Detroit, MIRecommendCEO ApprovalBusiness OutlookPros
Regional Bank in the Midwest
Cons
Not really innovative compared to other similar sized banks
- Current Employee★★★★★
Great people
May 24, 2023 - Model Risk Manager in Cincinnati, OHRecommendCEO ApprovalBusiness OutlookPros
people, diversity, pace, talent, growth
Cons
opportunities, leadership, location, technology, business model
- Former Employee★★★★★
Good entry level into the finance industry
May 19, 2023 - Customer Service Representative in Springdale, OHRecommendCEO ApprovalBusiness OutlookPros
Great team and management with people who know what they're doing.
Cons
Can get crazy busy with a mix of businesses and individual customers.
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Fifth Third Reviews FAQs
Fifth Third has an overall rating of 3.7 out of 5, based on over 3,429 reviews left anonymously by employees. 68% of employees would recommend working at Fifth Third to a friend and 60% have a positive outlook for the business. This rating has been stable over the past 12 months.
68% of Fifth Third employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Fifth Third 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.6 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Fifth Third to be culture, career development, benefits and the cons to be senior leadership, management.
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