Fifth Third Employee Reviews | Glassdoor

Fifth Third Reviews

Updated February 18, 2017
1,266 reviews

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Full-time Part-time

3.4
Star Star Star Star Star
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Fifth Third President & CEO Greg D. Carmichael
Greg D. Carmichael
99 Ratings

1,266 Employee Reviews

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Pros
  • Good work/life balance, especially for a large corporation (in 49 reviews)

  • Good benefits, good team members (in 69 reviews)

Cons
  • Upper management is always pushing for more and more production (in 64 reviews)

  • Work life balance can easily be affected negatively (in 27 reviews)

More Pros and Cons

  1. "Promotions are Vexxing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Fifth Third full-time (More than a year)

    Pros

    A solid corporate environment where it's fairly easy to guess what's expected of you. YMMV, because your daily life is strongly influenced by the people you work with directly every day.

    Cons

    Promotions seem to be at the whim of the regional manager. Get one who thinks she's still running a sorority and be prepared to need to win a popularity contest or watch less experienced, less successful candidates get promoted ahead of you.
    Don't fall for the lie that they prefer to hire from within and take a demotion "just to get your foot in the door", with the promise of quick promotions based on performance. It will brand you as entry-level for the rest of your career there.

    Advice to Management

    Don't bother setting goals if those goals are ultimately meaningless when choosing promotions and rewards. Find a way to inoculate yourself against favoritism among buddies in middle management.


  2. "Great place to be!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead Business Analyst in Cincinnati, OH
    Current Employee - Lead Business Analyst in Cincinnati, OH
    Recommends

    I have been working at Fifth Third full-time (Less than a year)

    Pros

    Inclusive and diverse work place.

    Cons

    Downtown Cincinnati parking can be expensive.


  3. "Learning Facilitator"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL

    I worked at Fifth Third full-time (More than 8 years)

    Pros

    Benefit Choice Dollars to offset the cost of health benefits. Company history. Access to senior leadership.

    Cons

    Reactive approach to serving clients.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Lead Customer Service Rep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead Customer Service Representative in Harvey, IL
    Former Employee - Lead Customer Service Representative in Harvey, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Fifth Third full-time (More than 3 years)

    Pros

    401(k) matching is awesome, great cash handling, auditing, and banking experience, great supervisors depending on location, benefits were great although I had to hound my insurance to pay for a bill after a car accident,

    Cons

    Upper management caters to higher income neighborhoods and branches, work-life balance isn't so great depending on location, there are hundreds of duties and sometimes feels like an overload, management spends lot of hours on calls and outside of branch

    Advice to Management

    Hire more staff for fast-paced branches


  6. "Great Place to Grow and Thrive"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Center Manager
    Former Employee - Financial Center Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Fifth Third full-time (More than 3 years)

    Pros

    Great opportunities for growth, supportive upper management, great community among employees, wearing multiple hats each day, plenty of opportunities to get your name out there and work on extra projects within the company, very open and collaborative community, support diversity, support sharing your opinions and open communication

    Cons

    shrinking staff size, many reports and tracking tools that overlap


  7. "Bank Teller"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Fifth Third full-time

    Pros

    Opportunity to move up, great benefits, matching 401K, etc.

    Cons

    None that I came across


  8. "Stretched thin"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker in Orlando, FL
    Current Employee - Personal Banker in Orlando, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Fifth Third full-time (More than 3 years)

    Pros

    Great benefits such as 1.5 401 k matching.

    Cons

    Minimal staff, most times on 2. Can't have overtime,can't be sick, always compared to others causing resentments to build.

    Advice to Management

    Be supportive, stay in the loop,.


  9. "Form over substance"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Private Banking
    Former Employee - Private Banking
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Fifth Third full-time (More than a year)

    Pros

    Pleasant people to work with, great work life balance.

    Cons

    Behind on technology and seem uncomfortable with the idea of international clientele. There is little opportunity for advancement. Forget about a raise...

    Advice to Management

    Need to expand beyond mid-western mentality. Banking is a global proposition now.


  10. "Process Improvement Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Process Improvement
    Current Employee - Process Improvement
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fifth Third full-time (More than 5 years)

    Pros

    great co workers, good environment, nice 401(k) match

    Cons

    can be difficult to actually get any initiatives accomplished


  11. "Excellent company with tremendous growth potential"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker I in Newport, KY
    Current Employee - Personal Banker I in Newport, KY
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Fifth third takes care of its employees like no other company, everyday you are surrounded by professionals who care about your personal development.

    Cons

    Its a retail job and a sales job, if sales intimidate you, or if working with customers in a retail position all day bothers you, you probably won't enjoy this job.



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