Good starting point in your career - Customer Service Representative Fifth Third Employee Review

3.0
Oct 29, 2008
Recommend
CEO approval
Business Outlook

Pros

Good place to get started with your career, banking centers provide a good overview of the financial services field. Banking centers also provide you with experience in the customer services aspect of financial services.

Cons

Not a whole lot of training provided for the sales aspect of the financial services, most training is focused on performing financial transactions. Employee morale could be higher, especially in the individual banking centers. I notice a higher morale at the main office in Toledo, probably because the positions there are higher paying, higher profile positions.

Explore other reviews about Fifth Third

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Many of opportunities to promote

Cons

Learning sales can be difficult

2.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent benefits, reliable, friendly team but that’s branch specific

Cons

FIX YOUR STAFFING ISSUES!!! You all emphasize work life balance but have us working 6 days a week. If you don’t live in OH, your career opportunities are practically nonexistent. Also- close at 5 on Fridays like a normal bank.

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