4.0
Nov 29, 2011
Current employee
Cincinnati, OH
Recommend
CEO approval
Business Outlook
Pros
For the past few years that I have been employed at fifth third bank I have been pretty happy. I really enjoy my coworkers and managers. I have always received the coaching for the position I desired along with clear goals I needed to achieve them. I do feel that the company promotes from within.
Cons
Management emphasis sales over any other aspect of our job. If you want a promotion you must be a proficient salesman at least on the retail side. I have felt that management has forgotten that we are Customer Service Representative and Customer Experience is just as important to retaining customers as gaining new ones.