Too much retail - Senior Customer Service Representative Fifth Third Employee Review

3.0
Jan 14, 2012
Recommend
CEO approval
Business Outlook

Pros

Pay is ok, incentives are a ok but not the greatest, benefits are really good.

Cons

This bank wants you to sell sell sell! I feel it takes away from giving customers a pleasant visit. They make it harder and harder to achieve goals which would mean more turnover.

Explore other reviews about Fifth Third

5.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Management and good culture

Cons

Underpay, and personal banker I are always hating on PBII

2.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent benefits, reliable, friendly team but that’s branch specific

Cons

FIX YOUR STAFFING ISSUES!!! You all emphasize work life balance but have us working 6 days a week. If you don’t live in OH, your career opportunities are practically nonexistent. Also- close at 5 on Fridays like a normal bank.

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