Pressure to sell, but good benefits and investment in personal growth - Customer Service Representative Fifth Third Employee Review

4.0
Jul 5, 2012
Recommend
CEO approval
Business Outlook

Pros

Investment in personal growth Positive working environment Sense of Community

Cons

Employee satisfaction varies between banking centers Performance expectations are set high

Explore other reviews about Fifth Third

5.0
Mar 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great team environment, perfect entry level career for anyone in college pursuing a role in finance.

Cons

Fifth Third Bank has been undergoing significant changes on its staffing as some regions currently have seen a lot of upward momentum in promotions and hiring for internal roles. Expect there to be a brief period of short staffing, depending on the branch you are hired for.

2.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Staff was great at many locations

Cons

Corporate mindset, understaffed and overworked

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